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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Here to Help with Flood Damage in your Home

5/10/2021 (Permalink)

Coon Rapids services We make it "Like it never even happened."

Flooding often happens in Minneapolis when the snow melts in the spring, and there is excess precipitation added to the already-saturated ground.  Dealing with the restoration process after flood damage is an overwhelming challenge. Having the help of trained, competent professionals can make the process so much more comfortable from the actual restoration process itself to understanding how to best deal with insurance companies.

Offering Our Expert Advice

If you have flood damage in your home, SERVPRO is available to assist you every step of the way until your property is back to its preloss condition. We understand that time is of the essence and respond quickly to your emergency call. Our skilled technicians are available twenty-four hours a day, every single day of the year. We’re Faster to Any Size Disaster.

Making a Plan

SERVPRO technicians create a customized plan for the restoration of your home. We use the training learned in SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC) to tackle each unique situation, understanding when and how to use moisture detectors and hygrometers to measure moisture content. We also decide if the damage requires controlled demolition techniques such as flood cuts to release trapped water. During each step of the process, our project managers use their advanced training and professional expertise to recover from flood damage effectively.

Aside from creating a customized plan, SERVPRO technicians use specialized equipment and cleaning agents to remove floodwater and disinfect after black water exposure, possibly containing disease-causing microorganisms and potentially dangerous chemical contaminants. When needed, we use submersible pumps to eliminate deep water and extraction tools for remaining moisture, either truck-mounted or in portable wand form. We then use high-velocity air movers to blow warm air over moist surfaces and industrial-strength dehumidifiers to draw moisture out of the air.

SERVPRO has specially formulated cleaners containing chlorine or alcohol that attack dangerous microbes to ensure the safety and health of everyone in your home. SERVPRO technicians are qualified professionals, ready to create a plan for restoration and execute that plan using knowledge, specialized equipment, and high-quality cleaning products. We make it, “Like it never even happened.”

Contact SERVPRO of Coon Rapids/Central Anoka County at 763-712-9712 for an expert consultation.

Shutt-ing down Storms

5/3/2021 (Permalink)

storm damage We can scale our resources to handle any size storm or disaster.

Most Common Types of Shutters

Protect Your Windows from Powerful, High Winds

When there's a storm on the radar, it's important to protect your home's windows from being damaged by strong winds and debris that is picked up. There are many ways to safeguard your windows, see the information below for some options.

Temporary Options:

Plywood: To be effective, the plywood must be thick enough and installed correctly. Here at SERVPRO of Shakopee/Savage/Prior Lake we're a licensed contractor with the state of Minnesota and can help with your board up needs. This would be the most inexpensive method of protection.

Fabric Screen: Created from storm-rated material, these sheets attach to the outside of your windows using clips or grommets. Although a little bit more pricey, these sheets are often lighter and easier to install than plywood.

Storm Panels: Made from aluminum, steel, polycarbonate, these panels bolt over the outside of your windows and are still typically lighter and easier than plywood.

Permanent Options:

Permanent options are more costly than temporary methods, but once they are installed they are much quicker to put into action if you're crunched in time.

Bahama: Similar to awnings, these shutters are permanently attached to the top of a window. They can be quickly bolted closed when high winds are predicted and are slightly decorative when not in-use.

Accordion: These window coverings are hinged and are typically made of aluminum, steel, or polycarbonate like storm panels. They fold up into a box that are forever attached to one side of a window. 

Colonial: Similarly to the Accordion option, these are latched across the window, but are latched on both sides of the window.

Roll-down: With tracks along both sides of the window, the roll-down option is also very similar to the Bahama. 

When you consider the possibility of extensive storm damage restoration, protecting your home's windows from high winds doesn't seem like the worst option. However, if you do happen to decide not to invest, be sure to call SERVPRO of Shakopee/Savage/Prior Lake today: 952-403-1050. 

Fire Preparedness Tips for Businesses

4/26/2021 (Permalink)

a pile of wood on fire SERVPRO of Shakopee/Savage/Prior Lake is dedicated to responding immediately to your Shakopee fire damage emergency.

6 Fire Preparedness Tips

Unfortunately, a fire can occur at any point in time. Although preventative measures can be taken, businesses will never be able to truly protect themselves against one. There are fire preparation strategies to prevent accidental fires and curb fire damage.

1. Equipment

Ensuring that the right equipment in accessible is the first line of defense for when the unthinkable happens. It is crucial to regularly inspect sprinkler systems, fire extinguishers, and alarms.

2. Waste Disposal

If your business has products that are flammable or involve any hazardous materials including oils to aerosol, it is important to understand protocol for the disposal of these items. 

3. Storage

In addition to knowing how to dispose of hazardous materials properly, they need to be stored in the correct environment. It is imperative that they be kept within a dry, secure location that has excellent ventilation. 

4. Cleanliness

Who doesn't love a tidied building? Along with the aesthetic appeal of a clean building, reducing clutter will help minimize the spread of a fire and will keep the pathway to emergency exits clear. It is important that that safety of your employees is at the top of the list.

5. Plan

Every single property, whether it is a home or business, should have an emergency and evacuation plan. A fire preparation plan should include a hierarchy of people in charge in order to ensure that the plan goes smoothly. These should be people who are able to lead a crowd as well as stay calm in stressful situations. 

6. Communicate

Many properties have a plan in place but unfortunately do not communicate it to their employees. It is vital to conduct equipment demonstrations to ensure everyone knows how to use fire extinguishers and other tools.

Fire preparation can minimize risk and ensure the situation is handled in the best possible way. Even if a fire does break out there are fire and smoke damage professionals at SERVPRO of Shakopee/Savage/Prior Lake that can help restore your business back to its preloss condition.

Dedication to Restoration

4/19/2021 (Permalink)

SERVPRO vans in the warehouse SERVPRO of Shakopee / Savage / Prior Lake technicians are highly trained and use advanced equipment and techniques to clean and restore your home.

Restoration comes in all different assortments from residential and commercial loss to water, fire, mold, and storm damage. This conglomeration of issues must be handled differently and here at SERVPRO of Shakopee/Savage/Prior Lake, we understand the distinct difference involved.

A Widely Certified Staff

Our crew is very fortunate enough to have the ability to train for both commercial and residential losses through the IICRC. No matter what the size of loss is, our team is prepared to handle whatever is thrown our way.

Unique Disaster Recovery Team

Not every SERVPRO Franchise has this specific team that responds to a large disaster, wherever it may be located. For example, our Disaster Recovery Team has traveled to the following disasters across the United States:

  • 2017 California Wildfires
  • 2015 Carolina Floods
  • 2007 Ohio Floods

Those are just a few examples of what the Disaster Recovery Team is capable of completing. 

Commercial Property

Although losses in any instance require a speedy response, commercial property damage causes an interruption in business. An interruption in business could cause our commercial clients to lose a significant amount of revenue. Our top priority is to get our expert technicians to the scene as quickly as possible to begin commercial restoration. 

"Like it never even happened."

You can trust that SERVPRO of Shakopee/Savage/Prior Lake is ready to respond quickly and efficiently to any disaster so that you can get back to full operation as soon as possible. Call 952-403-1050 today.

Mold Problems: Signs and Services

4/16/2021 (Permalink)

mold remediation Shakopee Savage Prior Lake Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of

Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of mold, but when you consider the health effects it can have on your home and environment, you know you need a solution. Our professional and certified mold remediation services around Shakopee ensure that you don't encounter mold in your house again - at least until the next flood or leak.

What is Mold Remediation/Removal?

Mold remediation is all the processes involved in restoring the mold spores level in your home. Remediation is the whole bang for your buck that not only removes current mold issues, but ensures that it will not grow again. SERVPRO of Shakopee/Savage/Prior Lake is certified to remove the physical mold that is present in addition to reducing airborne spores. 

Warning Signs of a Mold Problem

Mold is always present. Whether it is in the air, indoors, or outdoors, this fungus has been around for millions of years. When exposed to moisture, it feeds, expands, and releases mold spores into the air.

You might be asking yourself: "How will I know if there are unsafe levels of mold present?"

  • Mold has a variety of colors from black to white, although green and black see to be the most prevalent.
  • Mold has a nasty musty odor that signals its presence. If you notice an odd scent even after eliminating all other possibilities, mold testing will help you verify if you really have mold issues, if it is just a stain on the wall, or an odd smell.

If you find yourself wondering if that smell is your garbage or that spot on the wall is just dirt from the dog, consider your local mold remediation service and...


Our specialized technicians make use of modern equipment to carry out mold removal or remediation in Shakopee/Savage/Prior Lake. There is no need to question who you go to when you're worried about mold. Call 952-403-1050 today with any questions or concerns.

Tree branch down? Branch out to SERVPRO!

4/12/2021 (Permalink)

storm damage from tree falling on home Our team has been repairing damage to homes and businesses from storms and flooding for three decades.

Heavy rains and strong winds can accompany just about any thunderstorm, which can cause a ton of storm damage! Our expert technicians at SERVPRO of Shakopee/Savage/Prior Lake are available 24 hours a day, seven days a week at your service!

When winds pick up debris and throws the debris around, there is a chance that it could damage your home. I think we've all had the small fear of a large branch going through your roof or a window!

SERVPRO of Shakopee/Savage/Prior Lake can handle your storm disaster needs!

Whether a large branch crashes through the roof or flies through a window, we're available to help you at any time. The first step is to ensure your safety! 

SERVPRO is capable of storing your belongings in case the water damage becomes too severe. Along with drying anything that becomes water damaged, you as a homeowner are capable of using our cleaning services. From upholstery to drapes to carpets and walls, SERVPRO of Shakopee/Savage/Prior Lake will make it "Like is never even happened."

Post-Storm Solutions

After we clean up the mess from potential flying debris, we are a certified contractor within Minnesota and can help with any of your rebuilding needs. 

Storm damage can happen fast, but we're faster.

If you need any assistance, feel free to give SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050.

Mold Prevention Tips for a Commercial Property

4/5/2021 (Permalink)

Mold remediation in a commercial building Our technicians are certified in Antimicrobial Remediation by the IICRC and collectively have 30 years experience in inspecting and restoring homes.

When you discover a patch of small mold in your commercial property it may not seem like a big deal. However, if moisture presents itself in another area with spores, the opportunity for the mold to spread will occur rapidly. Here are some simple tips to prevent mold in your commercial property.

Mold Problems are a no-go

Deal with all leaks quickly. The source of the leak is not important; whether the leak stems from the roof, plumbing, or wind blown in the front doors, you need to deal with it immediately. Moisture is the perfect catalyst for mold growth.

Lots of moisture in the air? It may be beneficial to run a commercial dehumidifier. The goal is to keep your humidity around 40% to help prevent mold growth in the future.

Maintain superb ventilation! Keep your HVAC system in good working order by changing filters and cleaning your vents and ducts regularly. SERVPRO of Shakopee/Savage/Prior Lake has commercial services such as these to help you maintain your property. 

Call SERVPRO to deal with any flooding immediately. If standing water is not extracted properly by a professional, it may lead to secondary issues such as seeping into cracks, causing damage to furniture, and exhibit a breeding ground for mold.

What to do when you discover mold

SERVPRO of Shakopee/Savage/Prior Lake is certified in mold remediation by the IICRC.

All of our technicians have been certified and are knowledgeable when it comes to restoring your property after mold damage. We use advanced technology such as thermal cameras and moisture meters to ensure we are diagnosing the problem correctly.

We service the entire Scott County and Carver County areas and are ready to help you 24 hours a day, seven days a week!

If you see signs of mold, call us today at 952-403-1050!

Home Water Damage Prevention: Essential Practices

3/29/2021 (Permalink)

water damage in a basement in Savage Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings.

Many people lack the proactive approach of protecting their home with preventative care. In 2017, 19.5% of property damage claims were water and freezing incidents. You're obviously reading this for a reason -- don't be one of those people!

Don't Delay Preventative Care, Take Action Now!

The Plumbing Process

If you don't know how your indoor plumbing system works, you need to get educated before water damage does occur. You'll want to put yourself on a schedule and check your hoses to the dishwasher, washing machine, refrigerator, and water heater at least once a year. If any hose begins to leak you'll need to replace it, otherwise replace these hoses once every five to seven years. You are also able to purchase a moisture detection system that will tell you when a leak occurs. 

Prevent Water Seepage

A lot of basements are wholly underground which leaves room for water to seep through the foundation if it has shifted, or leave it susceptible to water moving through cracks which causes erosion. If it has been awhile, you may want to invest in resealing your basement before any water damage occurs. If you're unsure if there are any issues, keep an eye on your basement during a heavy storm. If you notice any spots that are becoming wet you should paint it with a water sealant. You may also call the experts at SERVPRO of Shakopee/Savage/Prior Lake for an estimate.

Repair Your Home's Exterior

Although lots of obvious damage is seen on the inside, it's important to look from the outside in. Ensure that your windows are sealed by using caulk. If you are worried about leaks in the roof, check to make sure all of your shingles are in good condition and not missing or damaged. Also, check your irrigation systems and sprinklers. It's important that they don't face directly towards the house because they have potential to cause foundation and wall damage. 

Those are three simple tips to help you begin taking precautionary measures to help prevent water damage in your home. If you suspect any water damage or discover any mold, give SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050. 

Water Damage By Class: What's the Difference?

3/22/2021 (Permalink)

pipe leaking water under a sink in Prior Lake If your home or business suffers damage from water, fire or smoke, call our team today- our team is always ready to help!

According to the IICRC there are a total of 4 classes that distinguish the types of water intrusions in regards to the amount of water that has affected the property. Even though water damage is separated into classes, we know it's not a very classy act to deal with. 

IICRC Class One:

The restoration work required for class one damage is the smallest amount of the four classes. An example would be a water tank that leaks onto a concrete floor or a sink overflowing in a kitchen. Although the least work, it is crucial to have a timely reaction in order to stop the water from spreading.

IICRC Class Two:

Class Two goes a step farther than one, of course, and involves a much larger area and greater absorption of water. If there are porous items in the area they are susceptible to absorbing a significant amount of water, which often correlates to a much larger amount of remediation time.

IICRC Class Three:

Class Three means that the largest amount of water has spread across an entire room, often coming into contact with poor porous materials such as carpets, furniture, and even ceilings. Structural damage can occur rather quickly after a Class Three water damage event meaning the intrusion of water needs to be addressed appropriately by a professional. Events such as a natural disaster often fall into class 3 as well as a vastly flooded basement.

IICRC Class Four:

Often requiring high-powered equipment to get the job done, a class four water intrusion event means that water gets stuck in tightly confined areas. Removing water from this type of event can be extremely difficult, even for professionals. Class Four describes situations where water gets trapped after an initial phase of the water damage restoration process has already occurred.

It is paramount to identify the correct category and class of water damage in order to determine the correct course of action.

SERVPRO of Shakopee/Savage/Prior Lake is Faster to Any Size Disaster and when it comes to a water damage event, it is essential to react quickly to avoid structural damage, secondary hazards, and mold growth. Each category and class will require different equipment and various skills to be completely remediated. Give us a call at 952-403-1050 and let our experts handle the fine details.

Mold problems? Call the Fun-guys (and gals) at SERVPRO!

3/15/2021 (Permalink)

mold growth in Shakopee home Having mold in your home or business can be an alarming situation

There's nothing that will make your heart drop quite like finding a patch of black mold within your Shakopee, Savage, or Prior Lake home. Mold cleanup does not have to be stressful, however. The easiest and most reliable method of mold remediation relies on the knowledge and equipment of experts, like our certified technicians here a SERVPRO. 

Professionals Follow the Standard Steps

  1. Find the moisture source. Mold is a clear sign that your property is having moisture issues and current/past water damage. A roof leak or condensation buildup may be the criminal at hand. Finding and fixing the moisture is essential; if you cannot stop the moisture you cannot stop the mold.
  2. Wear personal protective equipment (PPE). Mold can not only break down the integrity of your structure, but it can be a hazard. It is recommended that professionals often put on masks, gloves, and goggles before working with the mold.
  3. Remove porous materials. Porous materials such as drywall and carpets will have to be discarded if they are affected my moisture and mold.
  4. Clean and disinfect the non-porous objects. Professionals will use an EPA and CDC certified blend of cleaning supplies to clean the hard surfaces. Once they are disinfected, the cleaning should remove all spores.
  5. Dry out the effected area. As we stated before, moisture is a catalyst for mold. The entire area should be properly dried so that there is no risk of another mold incidence. Depending on the severity, the certified technicians may bring in air movers and dehumidifiers to expedite the process.

SERVPRO of Shakopee/Savage/Prior Lake is more than equipped to handle any mold remediation and rebuild needs that you may haveCall 952-403-1050 if you suspect to have moisture or mold within the confines of your property.

Sewer Backing Up? Call SERVPRO!

3/8/2021 (Permalink)

sewage backup leaking from door At the end of our clean up process our technicians will sanitize all affected materials using an EPA approved disinfectant.

Fire and water damage is awful of course, but sewage is a whole other beast. It's disgusting and is many homeowners fear! The only thing worse than having your bathroom tub, toilet, or sink flood with water would be to have it back up with human excrement. Yuck! 

What do yo do when you experience a sewage backup and your home is being flooded with liquid fecal matter? Call SERVPRO of Shakopee/Savage/Prior Lake, no doubt! Companies like ours are highly experienced in these situations. When facing a sewage backup and damage to your property, call 952-403-1050 first!

How do you know when you have a serious sewage problem? 

The most obvious signs you'll receive from your home that tells you you're about to experience a serious problem involve sewage coming out of alternative outputs when you flush the toilet or run the washing machine. 

Consequences of Ignoring the Signs

Is this even a question? If you don't address the issues when they occur on a small scale you're just asking for a large issue down the road. Before issues get out of hand, contact your local professionals at SERVPRO of Shakopee/Savage/Prior Lake.

Common Causes of Sewage Backups

If you live in a town, clogged lines within the cities sewer system can wreak havoc on homes. A sewage backup may be caused by flooding or soil settlement causing the lines to collapse which would result in the nasty sewage backup we all fear.

Worried about a sewage backup? Give the experts at SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050

Commercial Property: Filing an Insurance Claim

3/1/2021 (Permalink)

woman surprised by fire damage Our team is on call 24/7 to assist you with emergency services.

As if a fire disaster at your commercial property isn't enough, you have to deal with insurance and a whole bunch of other headaches. A main priority for you should be to get your insurance involved with a fire claim. When it comes to restoring your property to preloss conditions, your insurance company may help you determine how to move forward.

Taking the First Look

After calling emergency services (if necessary), you should call your insurance company immediately afterwards and spell out your situation. Ensure that you have your policy ready and be sure to tell them whether or not you are completely evacuated or if the fire somehow effected your living situation. Your insurance can guide you through the claims process, but so can we! We have office staff who can be informative resources for you regarding your insurance claim. Hopefully your insurance agent recommends SERVPRO of Shakopee/Savage/Prior Lake. 

Bulk Up and Hunker Down

Your next steps after a fire damage event should be to secure your property. To ensure that your building doesn't get damaged further from the elements and helps restrict looters, here are some tips on how to protect your property:

  • Post signage or caution tape around the property
  • Board up or cover any blown out windows
  • Padlock any available entrances
  • Tarp your roof
  • Install a security fence

Get Organized

Most often the insurance company as well as the claims adjuster will require a ton of documentation. You will want to take loads of photos of the fire damage and property. If there are specific items that have been damage, be sure to gather the value of the contents. You will also more than likely need to provide proof of income. 

A fire claim can be tricky business, don't be afraid to call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 with any questions or concerns you might have.

How to Handle Intruding Water

2/22/2021 (Permalink)

pipe leaking water We are happy to answer questions and based on the severity of the damage immediately get a team of our certified, full time employees dispatched.

Once a water damage event occurs on your property, the first 24 hours are the most important in preventing secondary or permanent damage. SERVPRO of Shakopee/Savage/Prior Lake is on-call 24/7 and has the capabilities to get to your property within the first hour of the phone call. Our technicians will be on-site to help ensure that your water damage is handled properly.


The expert technicians at SERVPRO of Shakopee/Savage/Prior Lake will first inspect the property and damages. This will help determine the extent of the water damage and will allow them to create a plan to review with you. Our customers rave about how informative and helpful our professionals are when it comes to their concerns.

Emergency Services

Once the plan has been created, our expert technicians will place our industrial-grade equipment in precise locations so that the drying process is done properly and efficiently. If any questions come up during the process, the experts will have no problem explaining the needed emergency services to you step-by-step.


To ensure that the process is going smoothly, a professional from SERVPRO of Shakopee/Savage/Prior Lake will monitor the drying process daily. If there are any changes or updates, our experts will be consistently communicating with you.

Emergency Water Damage Tips

  1. If you know where it is, shut off the water source so that the damage does not get worse.
  2. Turn off circuit breakers for wet areas of the building when access to the power distribution is unsafe from electrical shock.
  3. Do not turn on ceiling fixtures if the ceiling is wet. Do not enter rooms where the ceiling has begun to sag from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Shakopee/Savage/Prior Lake by giving us a jingle at 952-403-1050.

Protecting Your Pets During a Storm

2/15/2021 (Permalink)

dog sitting under an umbrella Torrential rains and thunderstorms can flood basements and, seemingly every year cause the Minnesota River to flood.

Precautions are necessary when a thunderstorm or flash flooding is upon us. Thankfully, as humans, we know the importance of having a plan of actions. However, our furry friends are not so capable. For some, your pets are your family and just like a family heirloom they hold importance. Preparing for a storm can be overwhelming and can be even more chaotic if you have a frantic animal around.

Protect Your Furry Little Friends

  • Keep your pets inside. If left outdoors, they could be hurt by damaging winds or run away due to fear.
  • Ensure you have proper supplies for your pet. Water, non-perishable pet food, their medications, leashes and ID tags, and a first aid kit.
  • Microchip your pets. If your animal runs away, a microchip makes you reachable if they were to be found by an animal shelter or vet.
  • Pet ID: Make sure that your pet has tags that are up to date and accurate. Always include a phone number as well as your name.

Keeping your best friends safe is always a priority. Make sure you are prepared to care for those who look to you for safety everyday.

Many of these tips are easily added to a precautionary plan that you might already have created. A few more simple steps can go a long way when disaster strikes. For all of your storm damage questions and concerns, please call 952-403-1050. We'd love to settle any anxieties you may have. 

Don't get Fired up, Just give SERVPRO a Call

2/8/2021 (Permalink)

fire damaged kitchen in Savage We will clean belongings, furniture, keepsakes, clothes and anything else in your house that makes it your "home."

How does SERVPRO of Shakopee/Savage/Prior Lake determine what to do with smoke damaged items?

Fire damage is an intriguing issue because temperature, whether the fire is smoldering or blazing, affects necessary cleanup measures differently.  Similarly to water damage, smoke odor and particles can easily penetrate any crack and crevice on your property. If these particles are not handled in a proper manner, the smoke odor has the potential to stick around for months after a fire. Proper cleaning, immediate odor neutralizing efforts, proper ventilation, and consistent debris removal efforts are critical to saving as many of your belongings as possible. Timing is the most crucial component of successful smoke remediation. 

Are you running out of time?

The IICRC, a global leader in all types of remediation, identifies these time windows:

  1. Within minutes: Porous materials and synthetics must be immediately addressed to prevent permanent discoloration.
  2. Within hours to days: wooden furniture, flooring, painted walls, and clothing can become permanently stained. Metal surfaces will begin to rust, pit, and corrode which often requires refinishing or replacement.
  3. Within weeks: Prolonged soot exposure will embed itself in the fibers and surfaces resulting in a longer, more pricey restoration with a higher likelihood of replacement.

With our restore versus replace mentality, SERVPRO of Shakopee/Savage/Prior Lake does everything within our capabilities to bring your items back to preloss conditions. 

Give us a call today at 952-403-1050 so we can help make your home seem "Like it never even happened." 

Positive Employee COVID-19 Test? Look no further.

2/1/2021 (Permalink)

cleaning a commercial property You can trust SERVPRO Franchise Professionals to bring a higher standard of clean to the places we gather.

Employees who exhibit symptoms at work or become sick during the day should be separated from other employees, customers, and visitors immediately. After being sent home, they should proceed to the local testing location and quarantine until no longer necessary. By following the CDC's recommended steps, sick employees should do what they can to prevent the spread of COVID-19.

Here's what you need to do!

An employer should not need sick employees to provide a COVID-19 test results or healthcare provider's note to validate their illness. Many healthcare provider offices may not be able to provide such documentation in a timely manner, especially during a pandemic. 

It is essential that you follow CDC guidelines to ensure that any chance to spread COVID-19 is eliminated. 

Where does SERVPRO come in?

Contact a SERVPRO of Shakopee/Savage/Prior Lake expert technician for a Certified: SERVPRO Cleaned cleaning. We have developed expertise from cleaning up some of the most challenging biohazards imaginable, including confirmed COVID-19 locations. With this newly designed cleaning protocol, we are able of cleaning anything from a small office to an entire commercial building. 

After consulting a technician, you will work together to come up with the best plan for your property. Our EPA-Approved hospital-grade cleaning solutions will always adhere to the standards that are set by the CDC. Then, after our crew of professionals come in and clean up the infected areas, you will receive an official shield saying that your property was cleaned with our defensive pathogen cleaning program.

Schedule a COVID-19 cleaning with your local SERVPRO provider today at 952-403-1050.

Water Mitigation Process

1/25/2021 (Permalink)

mats used for drying water damaged floors “To develop a team of quality people who focus on excellent service, fairness and mutual respect.” - SERVPRO® Mission Statement

When responding to a water damage emergency, SERVPRO of Shakopee/Savage/Prior Lake uses high quality equipment and industry leading techniques to start the process of restoring your property. We invest heavily in new technology to ensure that our expert technicians have the best equipment to do that job. 

Using a combination of proven processes and strategically placed drying equipment, our technicians will figure out the best method to dry out your property depending on the atmospheric conditions that are present.

What type of techniques do we use at SERVPRO of Shakopee/Savage/Prior Lake?

We use industrial-strength dehumidifiers to help prevent secondary water damage including the swelling and warping of floors, walls, and furniture. 

Our high-speed air movers create airflow across walls, carpets, furniture, and pads to accelerate the evaporation of moisture.

There are drying mats or floor tinting for a more concentrated style of drying to target specific areas that have a higher moisture level.

SERVPRO of Shakopee/Savage/Prior Lake technicians continuously monitor the equipment and moisture levels to ensure that the highest of quality drying is taking place in the most efficient time frame.

If your home has suffered a water damage loss, give us a call at 952-403-1050 for support. Serving Shakopee, Savage, and the Prior Lake region - we are Faster to Any Size Disaster. 

Preparing for a Blackout

1/18/2021 (Permalink)

lightning strike causing storm damage We are proud to be an active member of the Shakopee community and want to do our part to make our community the best it can be.

Storms are extremely unpredictable. The conditions created by thunderstorms or tornadoes, such as damaging winds, can result in loss of power for your property. It is important to prepare for the possibility of a power outage before it occurs to ensure safety for both you and your property.

Preparation Strategies for a Power Outage

Take inventory of the items you need that rely on electricity. Ensure that these items are connected to a source of power, such as a generator, to guarantee that they will be in working condition if the power were to go out.

Sign up for local alerts and warning systems. If bad weather is on the way, you can already be a step or two ahead of the game and enact these practices sooner rather than later.

Review the supplies that you have handy in case of a power outage. Have flashlights with extra batteries and ensure you have nonperishable food and water.

Be sure to read and follow all manufacturer directions if using a generator for electricity. It is imperative that your generator is properly set up. If the power goes out and the generator fails, you're in for more issues.

Install carbon monoxide and smoke detector with battery backup in central locations on all levels of the property.

As with tornado and flood preparation, power outage preparation is essential to take care of your property. If recent storms have caused damage to your home or business, the experts at SERVPRO of Shakopee/Savage/Prior Lake are Here to Help. Call us at 952-403-1050 - We're Faster to Any Size Disaster. 

Putting Out Your Fire Extinguisher Questions

1/11/2021 (Permalink)

three fire damage extinguishers We specialize in fire and water damage restoration, the cornerstone of our business.

Do you know where your nearest fire extinguisher is at work? Do you know how to use one? It is imperative to have a fire extinguisher on your property that is in proper working condition. In addition to knowing the location, it is important to know the type of extinguisher to put out fires and how to properly use them.


Q: What are the different kinds of fire extinguishers?

A: The U.S. Fire Administration defines five separate fire extinguishers used on a variety of fires.

       A - used for ordinary material fires, such as wood, cloth, or paper

       B - for use with combustible or flammable liquids like grease, gasoline, or oil

       C - for use with electrical equipment like appliances and tools

       D - for use with metals that are flammable

       K - used for animal oils, vegetable oils, and fats in cooking appliances.

Although there are five separate categories for fire extinguishers, many of the types are multipurpose. If you look at the label, they carry multiple letter definitions and can put out many material fires.

Q: What is the proper way to use a fire extinguisher?

A: The U.S. Fire Administration uses the acronym "PASS" as a way to remember how to use an extinguisher properly.

       P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism. 

       A - Aim low. Point the extinguisher at the base of the fire.

       S - Squeeze the lever slowly and evenly.

       S - Sweep the nozzle from side to side. 

If the fire becomes too hot to handle, be sure to call 9-1-1. To keep yourself safe, it is important to use extreme caution within a fire damaged structure. SERVPRO of Shakopee/Savage/Prior Lake offers a full line of fire clean up and restoration services. Give us a call at 952-403-1050 to learn more. 

Common Sources of Water Damage in a Commercial Building

1/4/2021 (Permalink)

commercial building water damage exterior In an average year, we successfully restore and repair close to 1,000,000 square feet of commercial property.

Owning and running a commercial building in Chaska/Chanhassen means that you've got a lot on your plate. 

How to Diminish Water Damage Issues


The most highly trafficked areas in businesses are the bathrooms and kitchens. The drains from the sinks and the toilets are doing extra work meaning you should do whatever you can to keep them from flooding and the flow moving. Maintenance should perform regular checks on them and you could consider conducting a camera-scope inspection every once in awhile. To avoid a clogged toilet, buy thin toilet paper, post signage about what can go within the toilet, and provide plenty of labelled waste receptacles. 


Ensure that you are knowledgeable on the types of pipes that your commercial property has. If they are older, often made of copper, galvanized iron, or polybutylene, they are prone to damage and do not usually last long. It might be worth your while to consider replacing your pipes to help prevent future disasters. Even if they aren't older pipes, it is still important to check for corrosion or leaks more often than not. It is also pertinent to ensure that your pipes are properly insulated to avoid freezing pipes during the winter.

Fire Sprinklers

Sometimes the fire sprinklers in a commercial property can be triggered by something as simple as a warm light nearby or burnt food in the microwave. In order to prepare for an event such as a random sprinkler going off, you should have a water damage restoration company picked out like SERVPRO and register for the Emergency Ready Plan.

There's a lot to keep track of in a commercial building. Adding a regular maintenance routine and an Emergency Ready Plan with SERVPRO of Shakopee/Savage/Prior Lake could save you time and money.

Call 952-403-1050 today with anything, even a simple question.

Preparing for a Blackout

1/4/2021 (Permalink)

lightning strike causing storm damage We are proud to be an active member of the Shakopee community and want to do our part to make our community the best it can be.

Storms are extremely unpredictable. The conditions created by thunderstorms or tornadoes, such as damaging winds, can result in loss of power for your property. It is important to prepare for the possibility of a power outage before it occurs to ensure safety for both you and your property.

Preparation Strategies for a Power Outage

Take inventory of the items you need that rely on electricity. Ensure that these items are connected to a source of power, such as a generator, to guarantee that they will be in working condition if the power were to go out.

Sign up for local alerts and warning systems. If bad weather is on the way, you can already be a step or two ahead of the game and enact these practices sooner rather than later.

Review the supplies that you have handy in case of a power outage. Have flashlights with extra batteries and ensure you have nonperishable food and water.

Be sure to read and follow all manufacturer directions if using a generator for electricity. It is imperative that your generator is properly set up. If the power goes out and the generator fails, you're in for more issues.

Install carbon monoxide and smoke detector with battery backup in central locations on all levels of the property.

As with tornado and flood preparation, power outage preparation is essential to take care of your property. If recent storms have caused damage to your home or business, the experts at SERVPRO of Shakopee/Savage/Prior Lake are Here to Help. Call us at 952-403-1050 - We're Faster to Any Size Disaster. 

Home Improvement and Design EXPO

12/30/2020 (Permalink)

home improvement expo SERVPRO of Shakopee/Savage/Prior Lake is a licensed contractor with the State of Minnesota.

Looking to remodel your home after a water, fire, or sewer disaster? Look no further, this event may be for you!

Home Improvement and Design Expo

On Saturday, January 16th from 10am to 4pm at Canterbury Park there will be an expo featuring 150 exhibitors presenting the latest products, services, and information to help turn your dream home into a reality.

Experts will be present! Need a consultation? Professional interior designers will be present - just bring your photos for free suggestions. There will be builders, landscapers, remodelers, designers, painters, architects, and more to chat with and receive tips and renovation ideas.

There's a chance to win prizes! There are hourly drawings that include Good Earth Restaurant Gift Cards to Expo Guys Famous Hot Sauce! Don't miss out on Booth Bingo where you have the chance to win a new tablet computer.

Bathroom, kitchen, lawn, landscape, and home décor experts oh my! Whether you need help with your home inside or outside, this event will have the right person for you. Visit the seminar stage to hear on-going speaker presentations and demonstrations all day long.

The event is free with a food shelf item (or $6 at the door).

For more information regarding the 111th Home Improvement & Design Expo, visit the website or call 952-238-1700.

Don't forget, SERVPRO of Shakopee/Savage/Prior Lake can help with your Rebuild Needs

We are a licensed contractor with the State of Minnesota, which means we can handle any and all aspects of the damage to your residence or commercial property. 

We are capable of all of the standard services regarding disasters, but if you're looking for a complete list, please visit our Building and Reconstruction Services page

Have Questions? Call Us Today – (952) 403-1050

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

12/26/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Shakopee/Savage/Prior Lake today at 952-403-1050 for your Certified: SERVPRO Cleaned consultation.

Why choose SERVPRO of Shakopee/Savage/Prior Lake?

12/21/2020 (Permalink)

an alarm clock showing 24/7 We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

We're #1 in the Industry

Entrepreneur Magazine has named SERVPRO the #1 Franchisor in the restoration industry every single year since 2008. SERVPRO of Shakopee / Savage / Prior Lake understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We're Faster to Any Disaster!

When a pipe bursts, we are there to extract water and mitigate the damages as quickly as possible. When flames ravage a property, we are there in a moments notice to clean and protect the property. When you need a kind, caring and knowledgeable professional to guide you through the process, we are available!

We respond.

Disasters don't happen during normal business hours. Whether the call is at 4am or 10pm, we will promptly respond to your emergency. If a pathogen has declared its presence, if a property is vandalized, or if there is a sewage back up tat has created a hazard, SERVPRO of Shakopee/Savage/Prior will respond.

You Can Count on Us!

We are a sound board of reason when there seems like no other option. As leading experts in our field, we know compassion links right along with the work at hand. Restoring properties is the easy part of our job, it is being there to help the individual and being attentive to the traumatic experience they are going through that sets us apart.

Fire Up your Holiday Spirits - Not the Holiday Tree!

12/15/2020 (Permalink)

holiday lights Ensure you're properly using your holiday lights to prevent household fires.

According to the National Fire Protection Association (NFPA), Christmas lights cause 40% of Christmas tree fires.

Whether you put your lights up before the turkey goes into the oven or if you're a week-of decorator, safety for you and your loved ones is the most important thing. Christmas lights are not only one of the most time-consuming tasks for the holidays but are surprisingly one of the most dangerous as well.

3 Tips for Christmas Light Safety

1) Follow The Rule of Three.

The general rule of thumb is this: more than three sets of Christmas lights into a single extension cord may cause overheating. Be sure to check (and re-check) the wattage of our home or use a power strip with a built-in circuit breaker. 

2) Replace Old or Damaged Christmas Lights

Just as you would check your oil on your car or replace the tires on your vehicle when they become worn, inspect the condition of your Christmas lights. SERVPRO of Shakopee/Savage/Prior Lake provides time and money saving services, but lights are much cheaper to replace rather than fire damage.

3) Read the labels! Indoor lights belong indoors, and outdoor lights belong outside.

Indoor-only lights are not sufficiently insulated compared to outdoor lights and will not be friendly with moisture from the outdoors. Indoor lights often become hazardous once they encounter water, snow, or any other outdoor element. 

Even if you follow guideline after guideline and take tender care of your lights, holiday lights still have the potential to cause fires. That's where we come in!

Steps to Take after Household Fire Damage:

  • Prepare yourself for what to expect.
  • Wait to enter your home.
  • Contact your insurance company.
  • Document the damages.
  • Contact your restoration companythat's where SERVPRO of Shakopee/Savage/Prior Lake comes in!

How can SERVPRO of Shakopee/Savage/Prior Lake help revive your holiday light fire mishap?

SERVPRO of Shakopee/Savage/Prior Lake provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

If your home becomes damaged in a house fire, you can count on SERVPRO of Shakopee/Savage/Prior Lake to help you. Call 952-403-1050 for all of your restoration needs. 

Restoring Your Shakopee, Savage, and Prior Lake Property After a Water Damage Event

12/9/2020 (Permalink)

Cartoon flooding with floating houses. Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events surrounding Shakopee, Savage, and Prior Lake commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Shakopee / Savage / Prior Lake

SERVPRO of Shakopee / Savage / Prior Lake specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Call 952-403-1050 at any time, any day with any inquiries on commercial and residential restoration. 

Storm Damage Cleanup in Shakopee, Savage, and Prior Lake

11/30/2020 (Permalink)

Storm Damage Potential You May Not Have Considered 

Massive storms are a danger all over the Midwest, and when they tear through places like Shakopee, Prior Lake, and Savage, they can leave sheer devastation behind. Most people worry about flood and water damage from storms, but there are other kinds of damage that you may not realize are common. Check out some types of storm damage you may not have considered and learn how a Prior Lake and Shakopee storm damage cleanup and restoration service can help. 

Flood and Water Damage

Flood and water damage are the obvious concern after a severe storm. Storms bring driving rain and can cause water levels to rise as well as pipes to burst. The right storm damage and cleanup service can come in, remove standing water and dry out your space with industrial-strength pumps and air movers so that your place is dry as a bone once more. 

Mold Damage

Moisture can cause terrible damage to your structure, but along with moisture comes mold. Mold remediation requires specialized, expert touches to take care of the visible patches and control the clouds of spores on which it travels. 

Fire Damage

Few people consider the harm that can be caused when a lightning strike or broken wire from powerful wind results in a fire. When this happens, you need a service that can clean up the soot, smoke and structural damage and rebuild your home or business back to the way it was. 


When you've suffered water, mold, fire or wind damage in the Prior Lake, Shakopee or Savage area, call SERVPRO at 952-403-1050. We're the locally owned and operated company with expert service to get you on your feet again. 

How To Get Your House Back After A Fire

11/16/2020 (Permalink)

How to Get Your House (and Life) Back After a Fire

When your family is the victim of a fire that takes down your home, it can feel like your whole life is over. That doesn't have to be the case. An expert, caring fire damage restoration service serving the Shakopee, Savage, Prior Lake, New Prague, Jordan and Belle Plain areas can get your life back.

Getting Your Life Back Again

When you call for help from a professional fire damage restoration service, the goal is to make it almost like the fire never happened. While some things may not be the same again, the right service can get you as close as possible.

Cleaning Up the Damage

The first step is to clean up the damage. That means drying out water damage from fighting the fire, removing debris and recovering anything that can be restored. When the area is cleaned out and the damage assessed, the process of rebuilding can begin.

Restoring Your Possessions

The next step is for the restoration service company to restore your possessions. Anything that survived the fire and can be restored is cleaned up and repaired so that it's as close to its pre-fire condition as possible. This helps you to preserve some of those lost memories.

Restoring Your Home

Next up, the building is restored to pre-fire condition, whether one room or many. This includes everything from new carpet and paint to full construction jobs.

Call SERVPRO Shakopee Today

If you're in the Shakopee, Savage or Prior Lake areas and your home or business has suffered fire damage, let SERVPRO help. We're ready any time of day or night to respond and get your home back, and make the fire "Like it never even happened." Call 952-403-1050 today. 

Recovering From A Residential Fire Loss

11/16/2020 (Permalink)

Experiencing a fire loss in Prior Lake. Shakopee or Savage that you and your loved ones made a home over the years with unique personal possessions and priceless memories takes a heavy emotional toll. Few homeowners have any idea how best to respond or what actions to take concerning the situation. 


The restoration professionals at SERVPRO of Shakopee are always ready to offer expert assistance after a household fire. Responding after a residential fire emergency is one of our cornerstone services. We always prepare our fire damage mitigation and remediation crews through the Institute of Inspection, Cleaning, and Restoration Certification training in a variety of specialties that address all aspects of residential fire damage. 


It is not enough to master the skills and acquire the equipment needed to restore a fire-damaged residential property. Our approach at SERVPRO also includes building a company climate that respects our customers and shows compassion for the fear, worry, and disruption suffered by the individuals and families we assist. 


Clear and consistent communication forms the foundation of our partnership with you. As we develop a customized plan for recovery, we adhere to restoration industry best practices. 


As we strive to work together with homeowners as a team, SERVPRO shares crucial information about the characteristics of household fire damage.


Leave restoration to the professionals. Reach out to us 24 hours a day. Our phone number is 952-403-1050.

Basement Flooding Shakopee

11/12/2020 (Permalink)

Reasons Your Basement Might Be Flooding

If you suffer flooding damage in your basement in Shakopee or nearby areas like Savage, Prior Lake or other areas of Minnesota, it's vital to get help. The right professionals can identify the reason for the damage and make sure it doesn't happen again. Let's check out some reasons your basement might be flooding and where you can find help.

Reasons for Water Damage in Basements

Water damage can occur in basements for a number of reasons. Two of the most common include sump pump failure and seepage caused by such issues as a poor foundation or backed-up sewage or floor drains. Let's break these down further.

Failing Sump Pump

People count on their sump pumps to keep their basement dry by getting rid of water that would otherwise flood it. Unfortunately, there are several reasons your pump might fail. When you lose electricity during a storm, an electric pump certainly won't work, for example. Also, old equipment breaks down and gets overworked, which can lead to flooding.

Drain and Sewage Backup

If your basement floor drain gets clogged or backs up with sewage or runoff, it can cause major issues that can even threaten your health. It's vital to get these issues fixed because they can result in major structural damage to your home.

Foundation Problems

Old foundations can become porous and allow water to seep through. They can also develop cracks that let water access your basement. Poor foundation issues can also endanger your home and should be fixed immediately.

SERVPRO Shakopee/Savage/Prior Lake Can Help

If you're experiencing flooding or moisture in your basement, call SERVPRO Shakopee for help. We can identify and address the problem to get you dry and safe once more. Call us 24/7 at 952-403-1050 for help.

Fire Damage Restoration in Savage, MN

6/10/2020 (Permalink)

House Fire Damage Fire Damage Restoration in Savage MN

When your home is ravaged by fire damage, SERVPRO of Shakopee/Savage/Prior Lake is a phone call away. Safety and attention to detail during the cleanup process is our forte, especially where the remnants of fire damage like ash, soot and water have left their marks. Our disaster cleanup teams know how to use the right cleaning chemicals and avoid causing secondary damage. 

If you're in a fire damaged home, remember, conventional cleaning methods won't typically work and may actually cause further damage. Cleaning chemicals and other tools like steam cleaners can leave harmful residue and more deeply enmesh the fire damage with additional toxic fumes. Our clients often tell us that fire damage restoration was more difficult then they initially imagined, but they're thankful for the professional help.

We've served hundreds of commercial and residential properties at SERVPRO of Shakopee/Savage/Prior Lake, for fire restoration, smoke damage, and disaster cleanups and we're honored to be called no matter your unique circumstance. We treat your property like our own, and take special delight in saving special items  you might initially be tempted to throw away.

Fire Damage Restoration

When a fire has destroyed some or all of your property in Shakopee, Savage or Prior Lake--and anywhere in the greater Minneapolis area--we're here for you! Call us and we''ll come to you for an immediate onsite evaluation of damages caused by fire, smoke, water, mold and any other disaster. We're available 24/7 and it's our privilege to help you restore your home or business.

We Are Cleaning Experts

3/19/2020 (Permalink)

COVID-19 SERVPRO specializes in Cleaning Services

SERVPRO is here to help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050.

Mold Testing in Your Home or Business

3/28/2018 (Permalink)

Do you wonder what that weird looking spot on your wall in the basement is? Perhaps your curious if your home contains any mold currently and what affect that may have on you and your family? Is your business in an older building with a history of flooding or leak issues? Luckily we here at SERVPRO of Scott County/Chaska can do a mold inspection/testing in your home today.

Using our mold testing equipment we can use various methods of figuring out what kind of mold and how much is present in your home or business. Air samples will reveal mold spore counts for various areas of your home or business. Surface samples to identify if dust particles contain and mold spores and what kinds of mold are present. Swab tests can be done to identify mold (or potential mold) that is visible on the surface.

If you’re concerned about mold or the potential for it in your home or business give us a call today at 952-403-1050.

Joining the Local Chamber of Commerce

1/10/2018 (Permalink)

SERVPRO of Scott County/Chaska is proud to announce that we have joined the Savage Chamber of Commerce as of January 2018. We attended our first chamber meeting this week and got a chance to talk with several members of the local business community, along with residents of Savage and a member of the Savage police department. We got to see a great presentation done by the communications manager of Valleyfair a local amusement park in Shakopee, MN. As the year progress we here at SERVPRO of Scott County/Chaska would like to get more involved in the chambers events and meetings and further our relations with our community. We hope that in the event of a water or fire loss that you give us a call at (952)-403-1050 and we’ll have things looking “Like it never even happened.”

Mold Hiding in Your Home

1/4/2018 (Permalink)

Mold is a fungus that can grow in your home or business and can be have adverse effects on your health. Molds need moisture in order to grow so the first step to removing mold from your home is to find the source of moisture and dry it. Having a well functioning HVAC system also helps control the amount of mold spores within the air of your home. Once moisture is taken care of removal of the mold via anti-microbial spray eliminates the mold growth; however affected areas can require removal of flooring or drywall in order to gain access to the source of the growth and better guarantee its elimination from your home. If you or someone you know thinks they might have mold growth in their home or business give us here at SERVPRO of Scott County/Chaska a call today (952)-403-1050 we can come in, test and do removal of any mold issues you may have.

Water Leaks from Appliances and Pipes

1/3/2018 (Permalink)

As much as we hate to think about it, our appliances can and will occasionally malfunction. Seals on our appliances can break or wear causing water to leak in large or small amounts sometimes going unnoticed for a time. Drastic change in temperatures like we’ve experienced here lately can cause pipes to crack. These are just some of the means in which water leaks can occur in the home or business. It’s important to take care of issues like this as quickly as possible to avoid further damaging your home. If you noticed condensation on your appliances or small amounts of water near them, these are signs of trouble and should be taken care of immediately. We here at SERVPRO of Scott County/Chaska are experts in water damage restoration. If you’ve got or had a water leak give us a call today at (952)-403-1050 and we’ll have your home or business looking “Like it never even happened.”

Plan for the Best Prepare for the Worst

12/15/2017 (Permalink)

It’s always nice when a business is running smoothly but what happens when you come in one day to open and you find a leaking sink that’s been running all night. Would you know what to do in that situation? Do you know where your water shut off valves are? Luckily we here at SERVPRO of Scott County/Chaska have a solution for you. We can do an Emergency Response Profile for your business.

               Benefits of the ERP:

For starters the ERP is free service we offer, we’ll come out and do a walkthrough tour with you on crucial items needed in the event of an emergency

It identifies the chain of command for decisions regarding authorization to work along with contact info for emergency services

We help you identify and photograph important locations throughout your business such as the shut-off valves for your gas and water, along with things like locations of fire extinguishers etc

So be proactive today and be ready in case of any emergency that may arise and give us here at SERVPRO of Scott County/Chaska a call (952)-403-1050 and we can set up an appointment to do an ERP for your business right away.

Winter Fire Prevention

12/11/2017 (Permalink)

As the long winter season once again gets into full swing and people start breaking out the heating equipment; it’ important to remember that just because its’ cold doesn’t mean fires can’t happen. In fact according to the National Fire Protection Association heating fires are the number two cause of all US home fires. In order to prevent fires in your home it’s important to take these tips into consideration.

               -Be sure to have your chimneys and heating equipment inspected before the winter hits

               -Don’t plug stationary or portable heaters into an extension cord

               -Be sure to turn space heaters off before leaving a room or going to bed

               -Keep space heaters at least three feet from anything flammable

               -Don’t allow children or pets to play around heaters

               -When using candles around the holidays; be sure to blow them out before leaving or going to bed

In the winter it’s important to stay warm but make sure you use these tips in order to keep things from getting too hot. Although if a fire does start, know that we here at SERVPRO of Scott County/Chaska (952-403-1050) will be here and ready to help make it “Like it never even happened.”  

Importance of Carpet Cleaning

12/8/2017 (Permalink)

Keeping your home or businesses carpets clean is important for the long-term comfort and value of your property. Not cleaning your carpets can lead to unsanitary conditions and health concerns related to those issues. Allergens can build up on and underneath the carpet which regular vacuuming can’t always get at. In order to avoid such things it best to have your carpets professionally cleaned from time to time. Although cleaning your carpets may seem like a DYI kind of situation improper methods can lead to mold growth if the carpet is oversaturated during the cleaning along with the possibility of damaging the carpet requiring an early replacement. Here are some reasons to go the professional route

    -Professional carpet cleaners will be able to identify the proper equipment and cleaning products to use and the proper method of using them.

   -They know the techniques to in order to get the job done quickly and correctly and can advise customers on ways of maintaining their carpets.

 So next time you go to vacuum think about the last time you had your carpets cleaned. If it’s been awhile or you just feel the need to have them cleaned feel free to give us a call at SERVPRO of Scott County/Chaska (952)-403-1050.

Mold in your HVAC system?!

12/7/2017 (Permalink)

Most people probably don’t often think about the possibility of mold inside of their HVAC system. However with up to 20 gallons of water being produced a day the risk of mold developing in your HVAC system is very real. The most common service calls are made due to water leaks caused by condensation in fact the main three causes of leaks in a HVAC system are:

               -A crack or hole in the Overflow Pan

               -Clog inside of condensate line which causes the Overflow pan to flood

               -Air filters become clogged with dirt causing evaporator coils to ice up and drip

Once mold has established itself inside of condensate lines it feeds off tiny airborne particles that are sucked into the system via the return airflow ducts. Within the condensate drain lines Zoola can form. Zoola is a mixture of sludge and grime packed with mold which can accumulate in the drain causing it to clog and thus lead to flooding of the overflow pan and creating water damage within the house or structure. Be sure to replace filters and maintenance done on your HVAC system regularly, however if a problem does occur feel free to call us here at SERVPRO of Scott County/Chaska (952)-403-1050 and we’ll help make it "Like it never even happened".

Freezing Water Pipes

11/22/2017 (Permalink)

As the temperatures drop and fall comes to a close it’s important to make sure that you take steps to insure that your water pipes don’t freeze and burst. Here are a few helpful tips to help prevent any freezing in your pipes.

  •  Make sure to drain the water from the supply lines of your outdoor sprinkler system and swimming pools, also be sure to remove and drain outdoor hoses as well
  •  Keep your homes thermostat to the same temp day and night; if you’re planning to be away from your home for a few days be sure to keep the temperature no lower than 55 degrees Fahrenheit
  •  Keep interior doors open to allow heat to better travel throughout the home
  •  Adding extra insulation in areas such as unfinished basements, attics and crawl spaces
  • On very cold days letting your faucet go on cold with a light drip can help prevent freezing pipes

In the event that the cold weather gets the best of your pipes and they burst be sure to shut off the main water valve to the home then give SERVPRO of Scott County/Chaska a call (952-403-1050)

Holiday Fire Prevention

11/21/2017 (Permalink)

The holidays’ are once again upon us and with them comes the risk of house fires. According to the United State Fire Administration the top three days of home cooking fires occur on Thanksgiving, Christmas Eve and Christmas day. Cooking isn’t the only fire hazard of the holidays though so SERVPRO of Scott County/Chaska has some tips to help prevent fires in this coming holiday season


       -Make sure to have a working fire extinguisher within your kitchen that is rated for all fires.

       -Be sure if you’re deep-frying turkey this thanksgiving too keep it outside of the house

       -This one seems obvious but is very important and that is to stay alert while cooking and not getting distracted

       -Keep cords near the end of the cooking area to keep them out of potential harm’s way


       -Make sure when lighting candles to keep them at least a foot away from anything flammable

       -Be sure to put them out before going to sleep for the night or before leaving your home

     Holiday Lighting

       -When putting up decorative lights make sure that the wires aren’t frayed nor have cracks

       -Be sure not to plug too many lights into one outlet; it’s a safe bet to only use the outlets on the wall


       -Be sure to have chimney inspected before using them

       -Keep a screen on the front of the fireplace to avoid embers from getting out and on to floor or other items

In the unfortunate instance of actually having a fire the team here at SERVPRO of Scott County/Chaska will be ready to assist you with clean up and restoration. Feel free to give us a call anytime with any questions you may have at (952)-403-1050

Sump Pump Disasters

5/5/2017 (Permalink)

This a great example of a damaged sump pump

Sump pumps are designed to remove water from a drain tile system around the foundation of the house. They have a tendency to burn out and it can result in catastrophic water damage including mold, damage to carpets and padding, woodwork, drywall, insulation and personal property.

SERVPRO of Scott County/Chaska has a crew who is trained to tackle damage from sump pump failures. Our goal is to be on site as soon as the homeowner notices the damage, this way we can prevent any further damage from happening.


Our Process

If there's substantial standing water, our crew will start by moving contents and extracting the water from the affected area. Then we take moisture readings of the walls and wood trim to determine where we need to focus on drying. Our next step is to determine whether carpet, if present, is salvageable. Last step is to strategically place air movers and dehumidifiers for thorough and efficient drying.



Neighboring Restaurants Suffer Water Damage in Savage, MN

1/6/2017 (Permalink)

A restaurant owner's nightmare soon became a reality when he found his Malt Shop flooded on a cold December morning.  He called SERVPRO of Scott County/Chaska right away and we were onsite to assess the damage that same morning.  We found that water had seeped into the neighboring restaurant as well.  Our crew worked quickly to extract the water and set up our air movers and dehumidifiers to dry out both spaces as efficiently as possible.

SERVPRO technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition.

If you experience water damage, call SERVPRO of Scott County/Chaska to make it "Like it never even happened."

Water Leaks and Mold Damage

11/18/2016 (Permalink)

We were called in to take care of residential mold damage in Shakopee. We removed and treated the entire area resulting in successful remediation!

As a homeowner, the last thing one wants to discover is mold; it's unsightly and the smell can overpower a home. Sometimes a water leak can be so well hidden that it goes undetected long enough for mold to grow. Here are some signs of mold damage that are a result of a water leak:

1. Utility Bills:

If you notice a significant jump in your water bill over a consecutive number of months, this can be a red flag and be a result of a water leak. If your water usage hasn't gone up to your knowledge, it's worth looking into further to make sure there aren't any leaks in your home.

2. Excessive Moisture:

If you notice that walls or baseboards in your kitchen, bathroom, or basement are warped, this can be an indication of water damage and potential mold growth. Mold thrives in dark, damp areas. SERVPRO is trained to detect and remove mold, extract water, and make sure that there won't be any further mold growth.

3. Water Stains and Discoloration

If you notice water stains and discoloration in walls, ceilings, or flooring and haven't spilled anything, peeling paint or wallpaper, there's a good chance that mold damage is present. 

That's where SERVPRO of Scott County/Chaska can help! Our Crew has experience when it comes to dealing with mold growth and preventing further growth using our commercial grade equipment and antimicrobial cleaning solution. Call us today at (952) 403-1050.

Fire Damage in Shakopee, MN

10/14/2016 (Permalink)

It's times like these when you can count on us! SERVPRO of Scott County/Chaska is ready to help you recover from fire damage of any size.

A fire due to a small incident in this Shakopee home caused damage to over 50% of the structure. Thankfully, the family was unharmed, but their home was badly damaged. SERVPRO of Scott County/Chaska was called in to clean up the aftermath and help restore the family's contents. We know that after a traumatic experience like this, it's important to our customers to work efficiently and thoroughly.

Fire damage includes smoke and soot, which can affect furnishings such as curtains, sofas, pillows, etc. Don't throw these items away, as our crew may be able to save them!

If you need help recovering from fire damage, please call SERVPRO of Scott County/Chaska at (952) 403-1050. We are available to respond to emergencies 24/7 or to offer our expertise to your fire damage problem in order to make things "Like it never even happened." 

Water Damage from Pipe Burst in Eden Prairie

9/30/2016 (Permalink)

The culprit! The pipes weren't drained before winter causing it to burst.

A broken pipe from a water source that was outside of a home caused major flooding in the basement. SERVPRO of Scott County/Chaska is trained to go through the necessary steps to treat such emergencies.

In this case, the previous owner of this home did not allow the water to drain from the pipes before the winter season came, which caused the pipe to burst. There was a few inches of standing water throughout the majority of the basement. We checked the walls for moisture and sure enough all readings were showing moisture.

Our Process:

- Identify the source and stop leaking water.

- Quickly extract the standing water and strategically place fans around the basement along with a dehumidifier.

- Remove the baseboards.

- Allow the carpet and walls to dry as much as possible using our professional grade fans and dehumidifier.

- Check the readings of the walls.

- Remove any drywall that needs to be replaced in order to begin the rebuilding process.

All these steps are taken in order to prevent further damage such as mold.

Types of Water Damage:

Not all water is the same. We identify three categories when determining the best water restoration method.

Category 1 - This is known as white or clean water. These are typically due to refrigerators, dishwashers, washing machines, overflowing sinks or bathtubs, or damaged faucets. This type of water is harmless to people, but after 48-hours can turn into category 2.

Category 2 - This is known as gray water. This type of water can be caused by wastewater in bathtubs, showers, or sinks. This includes wastewater that has NOT come into contact with human waste. This can be harmful and can pose as a health risk. If not treated within 1 or 2 days this can become category 3 due to fast-paced mold and bacteria growth.

Category 3 - This is known as black water. This water is caused by sewage and is highly contaminated by chemicals in fertilizer, ground debris, or animal waste. Black water contains toxins or organisms that can pose a serious health risk and should not come into contact with people or animals.

Since every water damage situation is different and involves various safety categories of water, we offer a range of services to cover water damage cleanup projects of any severity or size.

When you experience water damage of any kind, quickly give us a call at SERVPRO of Scott County/Chaska by dialing (952) 403-1050. We will come to your property, assess the damages and create a plan of action for remediation so that we can restore your home "like it never even happened."

Heavy rains and Flooded Basements

9/20/2016 (Permalink)

Heavy rain can potentially cause flooding in your basement when you least expect it. One of the worst incidents a residential property owner can experience is water damage. SERVPRO is dedicated to helping families to quickly address these emergencies. Our team is certified and trained to deal with all kinds of water damage removal, and they will work with you quickly after your initial call. We also advise you on how to minimize the flood damage until our crew arrives.

How to Reduce the Damage:

  • If possible, stop water at its source.
  • Do NOT walk on wet carpeting.
  • If the area is safe to approach, remove any small electrical devices from area(s) with excess water and turn off the electricity in your home.
  • To avoid the risk of electric shock, do NOT use a home or shop vacuum in attempts to remove water.
  • Remove any high-value, breakable, and/or moisture-sensitive items.
  • Remember to constantly wash your hands after handling any items.
  • Plan for the restoration crew to move furniture to safe, dry areas.
  • Do not be tempted to turn on heating, fans or air conditioning units as they could potentially spread contamination if the situation is related to sewage.

Our Process:

  • We will immediately bring extraction equipment into your home to remove any freestanding water.
  • We use professional grade dehumidifying and drying equipment to treat the effective area(s) in order to bring the humidity levels in your home back to normal. Additional tools are used to find pockets of water that could be hidden.
  • Proper drying and extraction techniques will help minimize secondary damage, such as potential microbial growth.
  • Saturated, damaged carpeting and padding will need to be removed and replaced.
  • Our professionals will monitor the drying process and reposition the drying equipment as needed.

Once your belongings and home are dry, we will put everything back as it was. If necessary, we are able to work directly with your insurance company to help process the insurance claim. Flood damage can cause severe damage in your home, but SERVPRO of Scott County and Chaska can help avoid additional damage when you call us right away at (952) 403-1050. We will act quickly to begin the process of flood damage remediation.


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