Recent Posts

Tackling Fire Odors

6/10/2021 (Permalink)

fire damage in Shakopee In this photo, Ryan examines fire damage in Shakopee.

Anyone that ever shares space with a smoker knows how hard it is to get the smell out of your clothes, hair, and skin. Imagine flames in your home and that smoke is making its way through the ventilation system, going from room to room and settling upon your bed sheets, upholstery, curtains, and even your wallpaper. Regardless of the extent of fire damage to your home, it almost seems like the smoke, and its residual smell is an even bigger problem than sweeping ashes and cleaning soot.

In Shakopee, Savage, or Prior Lake, your smoke and fire damage is ideal for our SERVPRO team to tackle. Our team of experts trains specifically to address all consequences of a home fire, regardless of its size. Once we arrive at your home, we invite you to trust our knowledge and expertise as we attack all aspects of fire damage, including ridding your home of the unpleasant smell of smoke.

The term deodorizing is the all-inclusive name we use for agents capable of neutralizing or eliminating odor molecules. In practice, there are quite a few options to expel smells from your home. Our SERVPRO team considers each option and its benefits before applying it to your home. In some cases, we may bring special equipment such as an ozone generator, ventilators, or pressure sprayers to help us in deodorizing your home. In other instances, such as the use of deodorizing pellets, the application is straightforward and does not require extra equipment or space. When we exhaust our resources, and the smell remains, we may opt to use a sealant in your home, which permanently traps odor molecules, so your senses do not pick up on them.

SERVPRO of Shakopee/Savage/Prior Lake is available to you around the clock. Our hotline is available 24/7 to meet your needs. Call us at 952-403-1050 as soon as it is safe to enter your home and let us address the smoke and soot remains as quickly as possible. Our careful and knowledgeable approach helps us leave your home, "Like it never even happened."

Mold Remediation: Mold versus Mildew

5/29/2021 (Permalink)

growth behind baseboards after water damage This is an example of growth behind baseboards in a home after water damage had occurred.

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Who do you call when you think you've got mold?

SERVPRO of Shakopee/Savage/Prior Lake, that's who!

If you suspect that your Shakopee home or business has a mold problem, we can inspect, assess and remediate your property. Call 952-403-1050 with any questions or concerns. 

Providing Better Service with Continuing Education Courses

5/17/2021 (Permalink)

ethics CE course information CE Course Information

SERVPRO of Shakopee/Savage/Prior Lake offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be on Wednesday, May 26th at the Chaska Event Center.

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

For reservations, click on this link. If you have any questions, please contact Ryan Weber at ryanw@SERVPRO10278.com or give him a call at 612-751-5597. 

Here to Help with Flood Damage in your Home

5/10/2021 (Permalink)

Coon Rapids services We make it "Like it never even happened."

Flooding often happens in Minneapolis when the snow melts in the spring, and there is excess precipitation added to the already-saturated ground.  Dealing with the restoration process after flood damage is an overwhelming challenge. Having the help of trained, competent professionals can make the process so much more comfortable from the actual restoration process itself to understanding how to best deal with insurance companies.

Offering Our Expert Advice


If you have flood damage in your home, SERVPRO is available to assist you every step of the way until your property is back to its preloss condition. We understand that time is of the essence and respond quickly to your emergency call. Our skilled technicians are available twenty-four hours a day, every single day of the year. We’re Faster to Any Size Disaster.

Making a Plan


SERVPRO technicians create a customized plan for the restoration of your home. We use the training learned in SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC) to tackle each unique situation, understanding when and how to use moisture detectors and hygrometers to measure moisture content. We also decide if the damage requires controlled demolition techniques such as flood cuts to release trapped water. During each step of the process, our project managers use their advanced training and professional expertise to recover from flood damage effectively.

Aside from creating a customized plan, SERVPRO technicians use specialized equipment and cleaning agents to remove floodwater and disinfect after black water exposure, possibly containing disease-causing microorganisms and potentially dangerous chemical contaminants. When needed, we use submersible pumps to eliminate deep water and extraction tools for remaining moisture, either truck-mounted or in portable wand form. We then use high-velocity air movers to blow warm air over moist surfaces and industrial-strength dehumidifiers to draw moisture out of the air.

SERVPRO has specially formulated cleaners containing chlorine or alcohol that attack dangerous microbes to ensure the safety and health of everyone in your home. SERVPRO technicians are qualified professionals, ready to create a plan for restoration and execute that plan using knowledge, specialized equipment, and high-quality cleaning products. We make it, “Like it never even happened.”

Contact SERVPRO of Coon Rapids/Central Anoka County at 763-712-9712 for an expert consultation.

Shutt-ing down Storms

5/3/2021 (Permalink)

storm damage We can scale our resources to handle any size storm or disaster.

Most Common Types of Shutters

Protect Your Windows from Powerful, High Winds

When there's a storm on the radar, it's important to protect your home's windows from being damaged by strong winds and debris that is picked up. There are many ways to safeguard your windows, see the information below for some options.

Temporary Options:

Plywood: To be effective, the plywood must be thick enough and installed correctly. Here at SERVPRO of Shakopee/Savage/Prior Lake we're a licensed contractor with the state of Minnesota and can help with your board up needs. This would be the most inexpensive method of protection.

Fabric Screen: Created from storm-rated material, these sheets attach to the outside of your windows using clips or grommets. Although a little bit more pricey, these sheets are often lighter and easier to install than plywood.

Storm Panels: Made from aluminum, steel, polycarbonate, these panels bolt over the outside of your windows and are still typically lighter and easier than plywood.

Permanent Options:

Permanent options are more costly than temporary methods, but once they are installed they are much quicker to put into action if you're crunched in time.

Bahama: Similar to awnings, these shutters are permanently attached to the top of a window. They can be quickly bolted closed when high winds are predicted and are slightly decorative when not in-use.

Accordion: These window coverings are hinged and are typically made of aluminum, steel, or polycarbonate like storm panels. They fold up into a box that are forever attached to one side of a window. 

Colonial: Similarly to the Accordion option, these are latched across the window, but are latched on both sides of the window.

Roll-down: With tracks along both sides of the window, the roll-down option is also very similar to the Bahama. 

When you consider the possibility of extensive storm damage restoration, protecting your home's windows from high winds doesn't seem like the worst option. However, if you do happen to decide not to invest, be sure to call SERVPRO of Shakopee/Savage/Prior Lake today: 952-403-1050. 

Fire Preparedness Tips for Businesses

4/26/2021 (Permalink)

a pile of wood on fire SERVPRO of Shakopee/Savage/Prior Lake is dedicated to responding immediately to your Shakopee fire damage emergency.

6 Fire Preparedness Tips

Unfortunately, a fire can occur at any point in time. Although preventative measures can be taken, businesses will never be able to truly protect themselves against one. There are fire preparation strategies to prevent accidental fires and curb fire damage.

1. Equipment

Ensuring that the right equipment in accessible is the first line of defense for when the unthinkable happens. It is crucial to regularly inspect sprinkler systems, fire extinguishers, and alarms.

2. Waste Disposal

If your business has products that are flammable or involve any hazardous materials including oils to aerosol, it is important to understand protocol for the disposal of these items. 

3. Storage

In addition to knowing how to dispose of hazardous materials properly, they need to be stored in the correct environment. It is imperative that they be kept within a dry, secure location that has excellent ventilation. 

4. Cleanliness

Who doesn't love a tidied building? Along with the aesthetic appeal of a clean building, reducing clutter will help minimize the spread of a fire and will keep the pathway to emergency exits clear. It is important that that safety of your employees is at the top of the list.

5. Plan

Every single property, whether it is a home or business, should have an emergency and evacuation plan. A fire preparation plan should include a hierarchy of people in charge in order to ensure that the plan goes smoothly. These should be people who are able to lead a crowd as well as stay calm in stressful situations. 

6. Communicate

Many properties have a plan in place but unfortunately do not communicate it to their employees. It is vital to conduct equipment demonstrations to ensure everyone knows how to use fire extinguishers and other tools.

Fire preparation can minimize risk and ensure the situation is handled in the best possible way. Even if a fire does break out there are fire and smoke damage professionals at SERVPRO of Shakopee/Savage/Prior Lake that can help restore your business back to its preloss condition.

Dedication to Restoration

4/19/2021 (Permalink)

SERVPRO vans in the warehouse SERVPRO of Shakopee / Savage / Prior Lake technicians are highly trained and use advanced equipment and techniques to clean and restore your home.

Restoration comes in all different assortments from residential and commercial loss to water, fire, mold, and storm damage. This conglomeration of issues must be handled differently and here at SERVPRO of Shakopee/Savage/Prior Lake, we understand the distinct difference involved.

A Widely Certified Staff

Our crew is very fortunate enough to have the ability to train for both commercial and residential losses through the IICRC. No matter what the size of loss is, our team is prepared to handle whatever is thrown our way.

Unique Disaster Recovery Team

Not every SERVPRO Franchise has this specific team that responds to a large disaster, wherever it may be located. For example, our Disaster Recovery Team has traveled to the following disasters across the United States:

  • 2017 California Wildfires
  • 2015 Carolina Floods
  • 2007 Ohio Floods

Those are just a few examples of what the Disaster Recovery Team is capable of completing. 

Commercial Property

Although losses in any instance require a speedy response, commercial property damage causes an interruption in business. An interruption in business could cause our commercial clients to lose a significant amount of revenue. Our top priority is to get our expert technicians to the scene as quickly as possible to begin commercial restoration. 

"Like it never even happened."

You can trust that SERVPRO of Shakopee/Savage/Prior Lake is ready to respond quickly and efficiently to any disaster so that you can get back to full operation as soon as possible. Call 952-403-1050 today.

Mold Problems: Signs and Services

4/16/2021 (Permalink)

mold remediation Shakopee Savage Prior Lake Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of

Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of mold, but when you consider the health effects it can have on your home and environment, you know you need a solution. Our professional and certified mold remediation services around Shakopee ensure that you don't encounter mold in your house again - at least until the next flood or leak.

What is Mold Remediation/Removal?

Mold remediation is all the processes involved in restoring the mold spores level in your home. Remediation is the whole bang for your buck that not only removes current mold issues, but ensures that it will not grow again. SERVPRO of Shakopee/Savage/Prior Lake is certified to remove the physical mold that is present in addition to reducing airborne spores. 

Warning Signs of a Mold Problem

Mold is always present. Whether it is in the air, indoors, or outdoors, this fungus has been around for millions of years. When exposed to moisture, it feeds, expands, and releases mold spores into the air.

You might be asking yourself: "How will I know if there are unsafe levels of mold present?"

  • Mold has a variety of colors from black to white, although green and black see to be the most prevalent.
  • Mold has a nasty musty odor that signals its presence. If you notice an odd scent even after eliminating all other possibilities, mold testing will help you verify if you really have mold issues, if it is just a stain on the wall, or an odd smell.

If you find yourself wondering if that smell is your garbage or that spot on the wall is just dirt from the dog, consider your local mold remediation service and...

HIRE A MOLD REMEDIATION SERVICE LIKE US!

Our specialized technicians make use of modern equipment to carry out mold removal or remediation in Shakopee/Savage/Prior Lake. There is no need to question who you go to when you're worried about mold. Call 952-403-1050 today with any questions or concerns.

Tree branch down? Branch out to SERVPRO!

4/12/2021 (Permalink)

storm damage from tree falling on home Our team has been repairing damage to homes and businesses from storms and flooding for three decades.

Heavy rains and strong winds can accompany just about any thunderstorm, which can cause a ton of storm damage! Our expert technicians at SERVPRO of Shakopee/Savage/Prior Lake are available 24 hours a day, seven days a week at your service!

When winds pick up debris and throws the debris around, there is a chance that it could damage your home. I think we've all had the small fear of a large branch going through your roof or a window!

SERVPRO of Shakopee/Savage/Prior Lake can handle your storm disaster needs!

Whether a large branch crashes through the roof or flies through a window, we're available to help you at any time. The first step is to ensure your safety! 

SERVPRO is capable of storing your belongings in case the water damage becomes too severe. Along with drying anything that becomes water damaged, you as a homeowner are capable of using our cleaning services. From upholstery to drapes to carpets and walls, SERVPRO of Shakopee/Savage/Prior Lake will make it "Like is never even happened."

Post-Storm Solutions

After we clean up the mess from potential flying debris, we are a certified contractor within Minnesota and can help with any of your rebuilding needs. 

Storm damage can happen fast, but we're faster.

If you need any assistance, feel free to give SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050.

Mold Prevention Tips for a Commercial Property

4/5/2021 (Permalink)

Mold remediation in a commercial building Our technicians are certified in Antimicrobial Remediation by the IICRC and collectively have 30 years experience in inspecting and restoring homes.

When you discover a patch of small mold in your commercial property it may not seem like a big deal. However, if moisture presents itself in another area with spores, the opportunity for the mold to spread will occur rapidly. Here are some simple tips to prevent mold in your commercial property.

Mold Problems are a no-go

Deal with all leaks quickly. The source of the leak is not important; whether the leak stems from the roof, plumbing, or wind blown in the front doors, you need to deal with it immediately. Moisture is the perfect catalyst for mold growth.

Lots of moisture in the air? It may be beneficial to run a commercial dehumidifier. The goal is to keep your humidity around 40% to help prevent mold growth in the future.

Maintain superb ventilation! Keep your HVAC system in good working order by changing filters and cleaning your vents and ducts regularly. SERVPRO of Shakopee/Savage/Prior Lake has commercial services such as these to help you maintain your property. 

Call SERVPRO to deal with any flooding immediately. If standing water is not extracted properly by a professional, it may lead to secondary issues such as seeping into cracks, causing damage to furniture, and exhibit a breeding ground for mold.

What to do when you discover mold

SERVPRO of Shakopee/Savage/Prior Lake is certified in mold remediation by the IICRC.

All of our technicians have been certified and are knowledgeable when it comes to restoring your property after mold damage. We use advanced technology such as thermal cameras and moisture meters to ensure we are diagnosing the problem correctly.

We service the entire Scott County and Carver County areas and are ready to help you 24 hours a day, seven days a week!

If you see signs of mold, call us today at 952-403-1050!