Step 1: 24 Hour Emergency Contact 

When you call SERVPRO of Shakopee/Savage/Prior Lake you will always get a live person on the other end of the line!  Not only that but our team member will be ready to help!  We deal with thousands of water damages every year and after 30 years in the business we would like to say we've seen it all but the fact of the matter is that each water damage is unique. 

It is important that when you call you get your questions answered and hopefully a sense of relief that help is on the way.  Our team members will happily answer any questions you have - even if it is 3 in the morning! As we are doing that we will already be dispatching our team to expedite the initiation of clean up services at your home or business.

We Answer the Phone Ready to Help
Call Today - (952) 403-1050

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Shakopee / Savage / Prior Lake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment