Recent Why SERVPRO Posts

What to do when you wonder: What's the best water damage restoration company near me?

7/23/2021 (Permalink)

testimonial from a client Here is a testimonial from a recent client.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Shakopee/Savage/Prior Lake are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Shakopee, Savage, and Prior Lake community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us at 952-403-1050!

Why?

SERVPRO of Shakopee/Savage/Prior Lake is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Shakopee/Savage/Prior Lake is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

First Golf Event in Over a Year!

6/15/2021 (Permalink)

Aimee, Tierney, and Scott at the IREM tournament Aimee, Tierney, and Scott at their booth in Mendota Heights.

Last week Scott (Owner), Aimee (Director of Client Services), and Tierney (Marketing Specialist) hosted a booth at the IREM Minnesota Chapter Golf Tournament!

What a day it was! With a heat advisory for 4 straight days and not a single cloud in the sky, Aimee, Scott, and Tierney took on a long day in the heat.

Our infamous "What the Duck?!" game was a hit. The goal of the game was to avoid the only duck without a number, which we called the Ugly Duckling. If you successfully grabbed a 1, 2, or 3, you were entered into a raffle for lunch for your office, a $100 Visa gift card, or both!

Community involvement is one of our passions and it has been way too long since we were able to go out and about with familiar faces. Despite the last year, everyone was in high spirits to converse and get back into the swing of things.

Being involved with an association like IREM reminds us of the importance of making a difference in the careers of those who manage and are being managed. Through professional development events and collaboration with various business, IREM sets the stage for opening doors, forging connections, and showing the way forward.

Providing Better Service with Continuing Education Courses

5/17/2021 (Permalink)

ethics CE course information CE Course Information

SERVPRO of Shakopee/Savage/Prior Lake offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be on Wednesday, May 26th at the Chaska Event Center.

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

For reservations, click on this link. If you have any questions, please contact Ryan Weber at ryanw@SERVPRO10278.com or give him a call at 612-751-5597. 

Here to Help with Flood Damage in your Home

5/10/2021 (Permalink)

Coon Rapids services We make it "Like it never even happened."

Flooding often happens in Minneapolis when the snow melts in the spring, and there is excess precipitation added to the already-saturated ground.  Dealing with the restoration process after flood damage is an overwhelming challenge. Having the help of trained, competent professionals can make the process so much more comfortable from the actual restoration process itself to understanding how to best deal with insurance companies.

Offering Our Expert Advice


If you have flood damage in your home, SERVPRO is available to assist you every step of the way until your property is back to its preloss condition. We understand that time is of the essence and respond quickly to your emergency call. Our skilled technicians are available twenty-four hours a day, every single day of the year. We’re Faster to Any Size Disaster.

Making a Plan


SERVPRO technicians create a customized plan for the restoration of your home. We use the training learned in SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC) to tackle each unique situation, understanding when and how to use moisture detectors and hygrometers to measure moisture content. We also decide if the damage requires controlled demolition techniques such as flood cuts to release trapped water. During each step of the process, our project managers use their advanced training and professional expertise to recover from flood damage effectively.

Aside from creating a customized plan, SERVPRO technicians use specialized equipment and cleaning agents to remove floodwater and disinfect after black water exposure, possibly containing disease-causing microorganisms and potentially dangerous chemical contaminants. When needed, we use submersible pumps to eliminate deep water and extraction tools for remaining moisture, either truck-mounted or in portable wand form. We then use high-velocity air movers to blow warm air over moist surfaces and industrial-strength dehumidifiers to draw moisture out of the air.

SERVPRO has specially formulated cleaners containing chlorine or alcohol that attack dangerous microbes to ensure the safety and health of everyone in your home. SERVPRO technicians are qualified professionals, ready to create a plan for restoration and execute that plan using knowledge, specialized equipment, and high-quality cleaning products. We make it, “Like it never even happened.”

Contact SERVPRO of Coon Rapids/Central Anoka County at 763-712-9712 for an expert consultation.

Dedication to Restoration

4/19/2021 (Permalink)

SERVPRO vans in the warehouse SERVPRO of Shakopee / Savage / Prior Lake technicians are highly trained and use advanced equipment and techniques to clean and restore your home.

Restoration comes in all different assortments from residential and commercial loss to water, fire, mold, and storm damage. This conglomeration of issues must be handled differently and here at SERVPRO of Shakopee/Savage/Prior Lake, we understand the distinct difference involved.

A Widely Certified Staff

Our crew is very fortunate enough to have the ability to train for both commercial and residential losses through the IICRC. No matter what the size of loss is, our team is prepared to handle whatever is thrown our way.

Unique Disaster Recovery Team

Not every SERVPRO Franchise has this specific team that responds to a large disaster, wherever it may be located. For example, our Disaster Recovery Team has traveled to the following disasters across the United States:

  • 2017 California Wildfires
  • 2015 Carolina Floods
  • 2007 Ohio Floods

Those are just a few examples of what the Disaster Recovery Team is capable of completing. 

Commercial Property

Although losses in any instance require a speedy response, commercial property damage causes an interruption in business. An interruption in business could cause our commercial clients to lose a significant amount of revenue. Our top priority is to get our expert technicians to the scene as quickly as possible to begin commercial restoration. 

"Like it never even happened."

You can trust that SERVPRO of Shakopee/Savage/Prior Lake is ready to respond quickly and efficiently to any disaster so that you can get back to full operation as soon as possible. Call 952-403-1050 today.

Mold problems? Call the Fun-guys (and gals) at SERVPRO!

3/15/2021 (Permalink)

mold growth in Shakopee home Having mold in your home or business can be an alarming situation

There's nothing that will make your heart drop quite like finding a patch of black mold within your Shakopee, Savage, or Prior Lake home. Mold cleanup does not have to be stressful, however. The easiest and most reliable method of mold remediation relies on the knowledge and equipment of experts, like our certified technicians here a SERVPRO. 

Professionals Follow the Standard Steps

  1. Find the moisture source. Mold is a clear sign that your property is having moisture issues and current/past water damage. A roof leak or condensation buildup may be the criminal at hand. Finding and fixing the moisture is essential; if you cannot stop the moisture you cannot stop the mold.
  2. Wear personal protective equipment (PPE). Mold can not only break down the integrity of your structure, but it can be a hazard. It is recommended that professionals often put on masks, gloves, and goggles before working with the mold.
  3. Remove porous materials. Porous materials such as drywall and carpets will have to be discarded if they are affected my moisture and mold.
  4. Clean and disinfect the non-porous objects. Professionals will use an EPA and CDC certified blend of cleaning supplies to clean the hard surfaces. Once they are disinfected, the cleaning should remove all spores.
  5. Dry out the effected area. As we stated before, moisture is a catalyst for mold. The entire area should be properly dried so that there is no risk of another mold incidence. Depending on the severity, the certified technicians may bring in air movers and dehumidifiers to expedite the process.

SERVPRO of Shakopee/Savage/Prior Lake is more than equipped to handle any mold remediation and rebuild needs that you may haveCall 952-403-1050 if you suspect to have moisture or mold within the confines of your property.

Home Improvement and Design EXPO

12/30/2020 (Permalink)

home improvement expo SERVPRO of Shakopee/Savage/Prior Lake is a licensed contractor with the State of Minnesota.

Looking to remodel your home after a water, fire, or sewer disaster? Look no further, this event may be for you!

Home Improvement and Design Expo

On Saturday, January 16th from 10am to 4pm at Canterbury Park there will be an expo featuring 150 exhibitors presenting the latest products, services, and information to help turn your dream home into a reality.

Experts will be present! Need a consultation? Professional interior designers will be present - just bring your photos for free suggestions. There will be builders, landscapers, remodelers, designers, painters, architects, and more to chat with and receive tips and renovation ideas.

There's a chance to win prizes! There are hourly drawings that include Good Earth Restaurant Gift Cards to Expo Guys Famous Hot Sauce! Don't miss out on Booth Bingo where you have the chance to win a new tablet computer.

Bathroom, kitchen, lawn, landscape, and home décor experts oh my! Whether you need help with your home inside or outside, this event will have the right person for you. Visit the seminar stage to hear on-going speaker presentations and demonstrations all day long.

The event is free with a food shelf item (or $6 at the door).

For more information regarding the 111th Home Improvement & Design Expo, visit the website or call 952-238-1700.

Don't forget, SERVPRO of Shakopee/Savage/Prior Lake can help with your Rebuild Needs

We are a licensed contractor with the State of Minnesota, which means we can handle any and all aspects of the damage to your residence or commercial property. 

We are capable of all of the standard services regarding disasters, but if you're looking for a complete list, please visit our Building and Reconstruction Services page

Have Questions? Call Us Today – (952) 403-1050

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

12/26/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Shakopee/Savage/Prior Lake today at 952-403-1050 for your Certified: SERVPRO Cleaned consultation.

Why choose SERVPRO of Shakopee/Savage/Prior Lake?

12/21/2020 (Permalink)

an alarm clock showing 24/7 We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

We're #1 in the Industry

Entrepreneur Magazine has named SERVPRO the #1 Franchisor in the restoration industry every single year since 2008. SERVPRO of Shakopee / Savage / Prior Lake understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We're Faster to Any Disaster!

When a pipe bursts, we are there to extract water and mitigate the damages as quickly as possible. When flames ravage a property, we are there in a moments notice to clean and protect the property. When you need a kind, caring and knowledgeable professional to guide you through the process, we are available!

We respond.

Disasters don't happen during normal business hours. Whether the call is at 4am or 10pm, we will promptly respond to your emergency. If a pathogen has declared its presence, if a property is vandalized, or if there is a sewage back up tat has created a hazard, SERVPRO of Shakopee/Savage/Prior will respond.

You Can Count on Us!

We are a sound board of reason when there seems like no other option. As leading experts in our field, we know compassion links right along with the work at hand. Restoring properties is the easy part of our job, it is being there to help the individual and being attentive to the traumatic experience they are going through that sets us apart.

We Are Cleaning Experts

3/19/2020 (Permalink)

COVID-19 SERVPRO specializes in Cleaning Services

SERVPRO is here to help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050.