Recent Why SERVPRO Posts

Restoring Businesses to their Prime: How SERVPRO® Can Be Your Savior

8/3/2023 (Permalink)

As a business owner, facing unexpected disasters can be catastrophic, leaving your commercial space in ruins and your livelihood at stake. When the worst happens, you need a reliable partner to help restore your business back to shape swiftly and efficiently. This is where SERVPRO® comes to your rescue.

  1. Rapid Response and 24/7 Availability: Disasters strike without warning, and a delayed response can exacerbate the damage. SERVPRO understands the urgency of the situation, and their teams are available 24/7 to respond promptly to your call. Their quick action can prevent further deterioration, limiting the impact on your business.

  2. Experience and Expertise: With over 50 years of experience in the restoration industry, SERVPRO has encountered all types of disasters and knows how to handle them effectively. Their technicians are highly trained and certified in restoration techniques, ensuring that your business is in capable hands.

  3. Comprehensive Restoration Services: SERVPRO offers a wide range of restoration services tailored to businesses of all sizes and industries. Whether you're dealing with water damage from a burst pipe, fire damage, mold infestations, or any other disaster, they have the expertise to address the situation thoroughly.

  4. State-of-the-Art Equipment: SERVPRO utilizes advanced equipment and technology to expedite the restoration process. From powerful water extraction tools to industrial-grade air scrubbers that eliminate odors and airborne contaminants, they have the necessary arsenal to restore your business swiftly.

  5. Minimizing Business Interruption: SERVPRO understands the importance of getting your business up and running again as quickly as possible. By efficiently restoring your property, they help minimize downtime and financial losses, allowing you to focus on your core operations.

  6. Insurance Coordination: Dealing with insurance companies can be complex and time-consuming. SERVPRO's professionals are well-versed in working with insurance providers and can help streamline the claims process, ensuring you receive fair compensation for the damages.

  7. Preventing Future Issues: Beyond restoring your business, SERVPRO takes proactive steps to prevent future disasters. They identify potential problem areas, implement necessary improvements, and offer expert advice on how to safeguard your property from future risks.

In conclusion, when disaster strikes your business, SERVPRO can be your trusted partner in the restoration journey. With their rapid response, experience, and comprehensive services, they can help bring your business back to its prime, minimizing disruption and ensuring a smoother recovery process. Investing in a reliable restoration company like SERVPRO is not only a sound business decision but also a way to protect the future of your enterprise.

Annual Convention

7/7/2022 (Permalink)

The focus for all SERVPRO franchises this July is Collaborate, Collaborate, Collaborate. Our annual convention is a time for franchise owners to come together to learn about new ways we're serving customers and to reflect on everyone's successes. We learn with dozens of workshops focused both on helping our business be successful and improving how we assist our customers and clients. Dallas, we're here!

The exceptional thing about the SERVPRO system is that every owner can find another owner who has achieved the goal they're working toward. There's always someone to look up to, someone to help guide positive restoration tactics, and someone to base your performance off of. This friendly competition allows each franchise to increase knowledge and accelerate growth.

Here at SERVPRO of Shakopee Savage Prior Lake, we grow by moving the big rocks first. By prioritizing the improvements we need to make within the restoration industry and construction industry, our team develops the muscle memory needed to achieve any goals that we set.

By networking with others, such as instances like the annual convention, we are able to gain new perspectives on our business and align our focus of how to improve our company. By creating this alignment of goals and action, we are better equipped to help satisfy you as the customer.

When you're in need of restoration services or construction services, look no further than SERVPRO of Shakopee Savage Prior Lake. Give us a call today at 952-403-1050!

Community Involvement: Mendakota Country Club

6/29/2022 (Permalink)

Aimee and Stephanie hosting a hole at a golf tournament. Aimee and Stephanie hosting a hole at a golf tournament.

Here at SERVPRO of Shakopee Savage Prior Lake, we strive to be involved in our community. From clothing drives to sponsoring holes at a golf tournament, we love our community!

On June 6th, Aimee and Stephanie attended the IREM 2022 Golf Tournament to spread the good word of SERVPRO of Shakopee Savage Prior Lake. We were Gold Hole Sponsors this year! Check out the photo!

We love to give away free items at these events, inform potential clients of our services, and ensure that everyone is informed about our business in general. Events such as the IREM 2022 Golf Tournament are how we are able to engage with our local community and inform people that we are here to be a resource for you. That means regardless if you have damage or not, we are here to answer your questions! From water damage restoration to fire damage restoration, we have expert technicians on the clock 24/7 here to help you!

When you're in need of restoration and construction services, look no further! SERVPRO of Shakopee Savage Prior Lake is here for you 365 days a year, 24 hours a day. Give us a call at 952-403-1050 today!

Employee Spotlight: Andrew Knutson

4/25/2022 (Permalink)

Say "Hi!" to Andrew, everyone!

Everyone say "Hello!" to our Reconstruction Project Coordinator, Andrew Knutson! Andrew has been an excellent addition to our rapidly expanding Reconstruction Division.This has been the biggest Q1 in our history and Andrew has done a superb job hopping right into our busy business. He continues to help streamline processes that enable us to run smoother projects for our clients!We're very fortunate to have you, Andrew! 

Learn more about Andrew below!

– Before working here, what was the most unusual or interesting job you’ve ever had?

My first job was in the library in my hometown. I love books, so I found that job to be very interesting.

– Favorite travel spot?

I really enjoyed Dublin! I hope to go back someday.


– How do you define success?

I think success in pursuit of a goal is excellence. When you set out to achieve a goal, strive for perfection, but settle for excellence.     


– If given a chance, who would you like to be for a day?

Somebody short enough to fit into a Formula 1 car, anyone driving in F1 today really.


– If Hollywood made a movie about your life, who would you like to see cast as you?

Steve Buscemi


– How has SERVPRO helped you in your career development?

By showing me a clear path forward, SERVPRO is growing rapidly and having the ability to grow with it is an amazing opportunity.


– If you could pick one theme for SERVPRO to turn into a book about the company, what would it be?

Perseverance. We set expectations highly for ourselves and I think it’s important to keep pushing in the right direction all the time in order to meet those expectations.


– If you could switch your job with anyone else within SERVPRO, whose job would you want?

I’d like to swap with Aimee for a while, I’ve always been interested in the sales route.


– What advice do you have for prospective SERVPRO candidates?

Don’t be afraid to admit when you’ve made a mistake, just learn from it, and let it make you better!


– What are 3 words to describe SERVPRO

Hardworking. Teamwork. Fun.


– What do you find the most challenging at SERVPRO?

There are a lot of moving parts, prioritizing tasks is my biggest challenge day-to-day.


– What do you like most about SERVPRO?

The people!


– What drew you to SERVPRO originally? And how has SERVPRO changed since?

The fact that it was a growing business, and still is! I love the opportunity help that growth. I haven’t been here for very long, but I’d like to think that we’ve gotten more efficient in the short time that I’ve been here.


– What has been your favorite project at SERVPRO?

I’ve been fortunate in having been put into a fairly new role. I have enjoyed making it my own and developing the idea of what a project coordinator does.


– What have you gained from working at SERVPRO?

I’ve learned so much about the industry in just a few months, it’s really been a crash course into the insurance and reconstruction world.


– What is on your wish list for the next 10 years with SERVPRO?

I’d love to see how far we can take the RECON division; in 10 years I’d love to see us become the largest RECON division in the country.


– What is the favorite part about working for SERVPRO?

Again, the people. I love coming to work with coworkers that I enjoy being around.


– What is your proudest moment at SERVPRO?

Anytime I’m able to anticipate a problem before it comes up, solving problems before they become problems.


– What is your role at SERVPRO?

Reconstruction Project Coordinator

– Any favorite line from a movie?

Brad Pitt in Inglorious Basterds with a horrible Italian accent – “Gorlami”


– Any random facts you could share with us?

Whales have regional accents and dialects.


– Are you messy or organized?

I like to think I’m pretty organized.


– Best vacation you’ve been to?

Ireland by far!


– Choose your Mr. Men/Little Miss, to describe your work personality? – Your home life personality?

I honestly have no idea what Mr. Men/Little Miss means, but I’m pretty laid back outside of work.


– Describe what you were like at age 10.

I was very adventurous and loved to climb things. I was prone to injuring myself by falling out of a tree.


– Do you have a favorite newspaper, blog?

I listen to a sailing podcast called “On the Wind Sailing” regularly. That would be the closest thing I’d say.


– Do you have a favorite quote?

 “You learn a lot about someone when you share a meal together” – Anthony Bourdain


– Do you have an office nickname? What is it?

Not really. Jeff calls me AK, but he has a nickname for everyone.


– Do you recall any embarrassing moment at work?

Thankfully, I’ve not been here long enough to do anything profoundly embarrassing. Though I’m sure my time will come.

Advanced Technology

3/30/2022 (Permalink)

The restoration industry has seen significant technological advancements over the years. Our technicians here at SERVPRO have taken full advantage of these advancements through the utilization of the various advanced technologies. In today's blog, we will cover three of our team's favorite advanced technologies that are used to facilitate moisture detection, drying, and sanitation. Read more to learn about infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents!

How do we detect moisture?

Infrared Cameras!

In the event of a water emergency, the first step is to detect water damage, measure the extent of the water damage, and monitor the moisture levels in the affected area(s). Water damage investigation has come a long way! We used advanced technologies, such as infrared cameras, to help expedite the process of detecting water damage. By speeding this up, we can save you from secondary water damage by identifying the location of moisture that is often unseen by the naked eye. Infrared cameras are used to scan locations of moisture inside of flooring, ceilings, and walls that must be extracted to prevent secondary water damage and microbial growth. We don't stop at infrared cameras though! We use hygrometers and sensitive motor detectors that help us measure the saturation level of the moisture.

What do we use for drying?

Air Movers and Dehumidifiers!

After water damage has been identified, it is essential to extract the water immediately! Once any standing water has been extracted, affected area(s) must be thoroughly dried in order to prevent secondary damage and mold. Our technicians facilitate this process by using air movers and dehumidifiers during a water damage emergency. Air movers work to quickly evaporate moisture and dehumidifiers extract water vapor lingering in the air. When used in tandem, our industrial strength air movers and powerful dehumidifiers can protect your property's flooring, walls, and furniture from warping and swelling.

How do we sanitize?

OSHA-Approved Cleaning Agents!

Once the affected areas have been extracted of water and dried completely, the water damaged areas should be cleaned and sanitized. This sanitization process completely eliminates odors and contaminants that could lead to issues in the future. Here at SERVPRO we utilize two different types of cleaning agents: disinfectants and deodorizers. Our disinfection cleaning agents work to prevent the growth of dangerous microbials including mildew, fungi, and other types of bacteria. With the help of our deodorization agents, odors that result from excess moisture are eradicated!

Advanced Technology Gets the Job Done

During an emergency, know that SERVPRO of Shakopee Savage Prior Lake is standing by ready to help restore your property to preloss condition. Call us today at 952-403-1050

Growing Reconstruction Division

3/6/2022 (Permalink)

A welcome image of our new Reconstruction Superintendent Dan Close Our newest addition to the Reconstruction Division is Dan Close - Project Superintendent.

Here at SERVPRO of Shakopee / Savage / Prior Lake, we are constantly striving for improvement. We have set extremely high goals for 2022 and we intend to blow them out of the water.

Over the past year, we have put a focus on growing on reconstruction division so that after we take care of your water or fire damage, we can repair your property to make it "Like it never even happened."

Our Reconstruction Division has grown over 100% since January, 2021. As of this month, we have gone from 3 people on our Reconstruction team to 7 people! We have a Job File Coordinator, two Project Superintendents, a Director of Client Services, an Estimator, a general manager, and of course our dedicated Operations Manager.

What Construction Services does SERVPRO provide?

Where do we even begin to answer this question? Our group is capable of handling almost any situation - give us a shot!

Here are some examples of our reconstruction capabilities:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call SERVPRO of Shakopee / Savage / Prior Lake today at 952-403-1050.

A Trustworthy Restoration Company Near You

12/21/2021 (Permalink)

SERVPRO logo At SERVPRO of Shakopee/Savage/Prior Lake, we are continuously investing in new technologies to allow us to do a better job for our customers.

For over 20 years, SERVPRO of Shakopee/Savage/Prior Lake has been helping property owners recover from fire damage, smoke damage, water damage, mold remediation, and various storm damage. We are a full service restoration provider for Shakopee, Savage, Prior Lake, and the greater Twin Cities as a whole. 

Focusing on Our Values

We have built a reputation as one of the premiere restoration companies in the Twin Cities by making a point to emphasize our key values within every job. Need a reminder?

Key Values

  • Honesty
  • Customer Service
  • Whatever It Takes
  • Commitment to Excellence
  • Dependable to each other and to our customers

Our team is composed of some of the most educated, experienced, and personable technicians in the state of Minnesota. Don't believe us? Take a look at the raving reviews previous customers have left about our team here.

Advanced Technology

When your property suffers a disaster, you need a company like us who can efficiently assess the damage, clean up during the mitigation process, and rebuild the damage afterwards. Our specialty equipment allows us to perform restoration services and repairs to the highest standards outlined by the IICRC.

Specialized Equipment

  • Moisture Detection
    • Infrared Cameras
    • Moisture Detectors
    • Hygrometers
  • Water Extraction
    • Submersible, gas-powered pumps
    • Truck-mounted extraction units
    • Portable extraction units
  • Drying Equipment
    • Air scrubbers
    • Thermal Foggers
  • Cleaning Agents
    • OSHA-approved deodorization products
    • Anti-microbial treatments

Faster to Any Sized Disaster

Here at SERVPRO of Shakopee/Savage/Prior Lake, we do our best to get to your property as soon as possible to begin mitigating damage so that secondary damage is not as drastic. That's why we have a team ready to help 24/7 365 days a year. Each technician has been certified by the IICRC in various respects of restoration and we will ensure the proper people are sent based on what services you may need. When you've suffered water damage from a broken pipe, fire damage from a cooking incident, or storm damage from high winds, give us a call at 952-403-1050 today!

A Smooth Insurance Claim Experience

12/3/2021 (Permalink)

insurance umbrella Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

The last thing that you want to deal with after you have suffered a disaster on your property is worrying about insurance agents and contractors. For this reason, our team ensures that the claim process is as stress-free as possible. 

SERVPRO of Shakopee/Savage/Prior Lake will help make it "Like it never even happened." That way, you and your family or business can get back to what is important.

Smooth Out the Process

We understand that the insurance process can be difficult. Our goal is to smooth that process out for you and make sure you understand what is happening throughout the whole process.

Documentation

By creating thorough visual and written documentation of the damage to your home or business, your insurance agent will have less questions on the work that was completed.

We document the condition of each item that we remove from the property for cleaning or storage. This process will make it clear to your adjuster what items were affected by the disaster.

Direct Communication

Our technicians and job file coordinators will gather the contact information of your insurer and contact them directly. Throughout all of the communication, you will be notified of any changes that may occur.

Our job file coordinators have been trained to handle all of the paperwork. This will ensure that your claim can be processed and paid as fast as possible.

Our Team is Here for You!

We are very proud that so many insurance companies from State Farm to Farmer's Insurance recommend SERVPRO to their clients. These companies are fully aware of the benefits that come with our partnership. We do everything in our power to make the entire process as painless as possible for you.

SERVPRO of Shakopee/Savage/Prior Lake is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water damage, fire damage, mold remediation, and other various restoration services. 

5 Star Service: Customer Reviews You Can Trust

11/29/2021 (Permalink)

technicians with water damage equipment We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

At SERVPRO of Shakopee/Savage/Prior Lake, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

Take a peek at what a few of our customers had to say about us:

"Cheri and Albert were on time and extremely professional. Couldn't ask for more from these two. :-)"

Cheri and Albert are on our growing reconstruction division that provides top of the line services from start to finish. When you need help building your property back up after water damage, fire damage, mold remediation, or anything regarding construction services, they are the ones who make it "Like it never even happened."

"All the process was explained timely and clearly. People came and did their jobs on time. Job was done nicely and mold is gone."

We know the importance of getting a job done efficiently, but properly so that you don't have to worry about secondary damages occurring. We make sure that we clean up any damage that has occurred on your property in a crazy fast but responsible way.

"Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!"

With a restore rather than replace mentality, we save a ton of money when it comes to water damage restoration costs. By getting to the issues immediately, we are able to restore materials rather than replacing them. 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in Shakopee, Savage, Prior Lake, and surrounding Twin Cities communities, you can count on SERVPRO of Shakopee/Savage/Prior Lake.

Environmentally Friendly Chemicals: Saving the Planet

11/24/2021 (Permalink)

SERVPRO technicians holding our green general cleaning products Cleaning is the heart of the restoration work that we do, regardless of what disaster might have damaged your home.

Here at SERVPRO of Shakopee/Savage/Prior Lake, we are green. We've got green vehicles, green work uniforms, and green restoration equipment from fans to dehumidifiers. It's time we take it a step further! Our team now has access to "green" environmentally friendly chemicals.

Green is the New Clean

At our 19,000 square foot state of the art facility, we now have the option to use Carpet and Upholstery Green Clean within all commercial and residential properties. What makes this product green? Chemical #251 is pH neutral, biodegradable, and contains zero phosphates, solvents, dyes, and fragrances.

In addition to Carpet and Upholster Green Clean, we have access and use All-Surface Green Clean. This cleaning products is also pH neutral, contains not a single dye or fragrance, and is non-toxic and phosphate free. This chemical is volatile organic compound compliant and is rapidly biodegradable. 

Our final green product to introduce is Window Green Clean. This glass cleaner is pre-mixed with soft water to eliminate spotting and streaking. It is environmentally friendly, volatile organic compound compliant, and has rapid biodegradable capabilities.

For more information about our green products, please visit the Environmental Protection Agency's website

As always, we are here 24/7 365 days a year to offer free advice and opinions. Don't hesitate to call us at 952-403-1050 to see how you can benefit from our services.

What to do when you wonder: What's the best water damage restoration company near me?

7/23/2021 (Permalink)

testimonial from a client Here is a testimonial from a recent client.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Shakopee/Savage/Prior Lake are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Shakopee, Savage, and Prior Lake community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us at 952-403-1050!

Why?

SERVPRO of Shakopee/Savage/Prior Lake is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Shakopee/Savage/Prior Lake is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

First Golf Event in Over a Year!

6/15/2021 (Permalink)

Aimee, Tierney, and Scott at the IREM tournament Aimee, Tierney, and Scott at their booth in Mendota Heights.

Last week Scott (Owner), Aimee (Director of Client Services), and Tierney (Marketing Specialist) hosted a booth at the IREM Minnesota Chapter Golf Tournament!

What a day it was! With a heat advisory for 4 straight days and not a single cloud in the sky, Aimee, Scott, and Tierney took on a long day in the heat.

Our infamous "What the Duck?!" game was a hit. The goal of the game was to avoid the only duck without a number, which we called the Ugly Duckling. If you successfully grabbed a 1, 2, or 3, you were entered into a raffle for lunch for your office, a $100 Visa gift card, or both!

Community involvement is one of our passions and it has been way too long since we were able to go out and about with familiar faces. Despite the last year, everyone was in high spirits to converse and get back into the swing of things.

Being involved with an association like IREM reminds us of the importance of making a difference in the careers of those who manage and are being managed. Through professional development events and collaboration with various business, IREM sets the stage for opening doors, forging connections, and showing the way forward.

Providing Better Service with Continuing Education Courses

5/17/2021 (Permalink)

ethics CE course information CE Course Information

SERVPRO of Shakopee/Savage/Prior Lake offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be on Wednesday, May 26th at the Chaska Event Center.

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

For reservations, click on this link. If you have any questions, please contact Ryan Weber at ryanw@SERVPRO10278.com or give him a call at 612-751-5597. 

Here to Help with Flood Damage in your Home

5/10/2021 (Permalink)

Coon Rapids services We make it "Like it never even happened."

Flooding often happens in Minneapolis when the snow melts in the spring, and there is excess precipitation added to the already-saturated ground.  Dealing with the restoration process after flood damage is an overwhelming challenge. Having the help of trained, competent professionals can make the process so much more comfortable from the actual restoration process itself to understanding how to best deal with insurance companies.

Offering Our Expert Advice


If you have flood damage in your home, SERVPRO is available to assist you every step of the way until your property is back to its preloss condition. We understand that time is of the essence and respond quickly to your emergency call. Our skilled technicians are available twenty-four hours a day, every single day of the year. We’re Faster to Any Size Disaster.

Making a Plan


SERVPRO technicians create a customized plan for the restoration of your home. We use the training learned in SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC) to tackle each unique situation, understanding when and how to use moisture detectors and hygrometers to measure moisture content. We also decide if the damage requires controlled demolition techniques such as flood cuts to release trapped water. During each step of the process, our project managers use their advanced training and professional expertise to recover from flood damage effectively.

Aside from creating a customized plan, SERVPRO technicians use specialized equipment and cleaning agents to remove floodwater and disinfect after black water exposure, possibly containing disease-causing microorganisms and potentially dangerous chemical contaminants. When needed, we use submersible pumps to eliminate deep water and extraction tools for remaining moisture, either truck-mounted or in portable wand form. We then use high-velocity air movers to blow warm air over moist surfaces and industrial-strength dehumidifiers to draw moisture out of the air.

SERVPRO has specially formulated cleaners containing chlorine or alcohol that attack dangerous microbes to ensure the safety and health of everyone in your home. SERVPRO technicians are qualified professionals, ready to create a plan for restoration and execute that plan using knowledge, specialized equipment, and high-quality cleaning products. We make it, “Like it never even happened.”

Contact SERVPRO of Coon Rapids/Central Anoka County at 763-712-9712 for an expert consultation.

Dedication to Restoration

4/19/2021 (Permalink)

SERVPRO vans in the warehouse SERVPRO of Shakopee / Savage / Prior Lake technicians are highly trained and use advanced equipment and techniques to clean and restore your home.

Restoration comes in all different assortments from residential and commercial loss to water, fire, mold, and storm damage. This conglomeration of issues must be handled differently and here at SERVPRO of Shakopee/Savage/Prior Lake, we understand the distinct difference involved.

A Widely Certified Staff

Our crew is very fortunate enough to have the ability to train for both commercial and residential losses through the IICRC. No matter what the size of loss is, our team is prepared to handle whatever is thrown our way.

Unique Disaster Recovery Team

Not every SERVPRO Franchise has this specific team that responds to a large disaster, wherever it may be located. For example, our Disaster Recovery Team has traveled to the following disasters across the United States:

  • 2017 California Wildfires
  • 2015 Carolina Floods
  • 2007 Ohio Floods

Those are just a few examples of what the Disaster Recovery Team is capable of completing. 

Commercial Property

Although losses in any instance require a speedy response, commercial property damage causes an interruption in business. An interruption in business could cause our commercial clients to lose a significant amount of revenue. Our top priority is to get our expert technicians to the scene as quickly as possible to begin commercial restoration. 

"Like it never even happened."

You can trust that SERVPRO of Shakopee/Savage/Prior Lake is ready to respond quickly and efficiently to any disaster so that you can get back to full operation as soon as possible. Call 952-403-1050 today.

Mold problems? Call the Fun-guys (and gals) at SERVPRO!

3/15/2021 (Permalink)

mold growth in Shakopee home Having mold in your home or business can be an alarming situation

There's nothing that will make your heart drop quite like finding a patch of black mold within your Shakopee, Savage, or Prior Lake home. Mold cleanup does not have to be stressful, however. The easiest and most reliable method of mold remediation relies on the knowledge and equipment of experts, like our certified technicians here a SERVPRO. 

Professionals Follow the Standard Steps

  1. Find the moisture source. Mold is a clear sign that your property is having moisture issues and current/past water damage. A roof leak or condensation buildup may be the criminal at hand. Finding and fixing the moisture is essential; if you cannot stop the moisture you cannot stop the mold.
  2. Wear personal protective equipment (PPE). Mold can not only break down the integrity of your structure, but it can be a hazard. It is recommended that professionals often put on masks, gloves, and goggles before working with the mold.
  3. Remove porous materials. Porous materials such as drywall and carpets will have to be discarded if they are affected my moisture and mold.
  4. Clean and disinfect the non-porous objects. Professionals will use an EPA and CDC certified blend of cleaning supplies to clean the hard surfaces. Once they are disinfected, the cleaning should remove all spores.
  5. Dry out the effected area. As we stated before, moisture is a catalyst for mold. The entire area should be properly dried so that there is no risk of another mold incidence. Depending on the severity, the certified technicians may bring in air movers and dehumidifiers to expedite the process.

SERVPRO of Shakopee/Savage/Prior Lake is more than equipped to handle any mold remediation and rebuild needs that you may haveCall 952-403-1050 if you suspect to have moisture or mold within the confines of your property.

Home Improvement and Design EXPO

12/30/2020 (Permalink)

home improvement expo SERVPRO of Shakopee/Savage/Prior Lake is a licensed contractor with the State of Minnesota.

Looking to remodel your home after a water, fire, or sewer disaster? Look no further, this event may be for you!

Home Improvement and Design Expo

On Saturday, January 16th from 10am to 4pm at Canterbury Park there will be an expo featuring 150 exhibitors presenting the latest products, services, and information to help turn your dream home into a reality.

Experts will be present! Need a consultation? Professional interior designers will be present - just bring your photos for free suggestions. There will be builders, landscapers, remodelers, designers, painters, architects, and more to chat with and receive tips and renovation ideas.

There's a chance to win prizes! There are hourly drawings that include Good Earth Restaurant Gift Cards to Expo Guys Famous Hot Sauce! Don't miss out on Booth Bingo where you have the chance to win a new tablet computer.

Bathroom, kitchen, lawn, landscape, and home décor experts oh my! Whether you need help with your home inside or outside, this event will have the right person for you. Visit the seminar stage to hear on-going speaker presentations and demonstrations all day long.

The event is free with a food shelf item (or $6 at the door).

For more information regarding the 111th Home Improvement & Design Expo, visit the website or call 952-238-1700.

Don't forget, SERVPRO of Shakopee/Savage/Prior Lake can help with your Rebuild Needs

We are a licensed contractor with the State of Minnesota, which means we can handle any and all aspects of the damage to your residence or commercial property. 

We are capable of all of the standard services regarding disasters, but if you're looking for a complete list, please visit our Building and Reconstruction Services page

Have Questions? Call Us Today – (952) 403-1050

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

12/26/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Shakopee/Savage/Prior Lake today at 952-403-1050 for your Certified: SERVPRO Cleaned consultation.

Why choose SERVPRO of Shakopee/Savage/Prior Lake?

12/21/2020 (Permalink)

an alarm clock showing 24/7 We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

We're #1 in the Industry

Entrepreneur Magazine has named SERVPRO the #1 Franchisor in the restoration industry every single year since 2008. SERVPRO of Shakopee / Savage / Prior Lake understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We're Faster to Any Disaster!

When a pipe bursts, we are there to extract water and mitigate the damages as quickly as possible. When flames ravage a property, we are there in a moments notice to clean and protect the property. When you need a kind, caring and knowledgeable professional to guide you through the process, we are available!

We respond.

Disasters don't happen during normal business hours. Whether the call is at 4am or 10pm, we will promptly respond to your emergency. If a pathogen has declared its presence, if a property is vandalized, or if there is a sewage back up tat has created a hazard, SERVPRO of Shakopee/Savage/Prior will respond.

You Can Count on Us!

We are a sound board of reason when there seems like no other option. As leading experts in our field, we know compassion links right along with the work at hand. Restoring properties is the easy part of our job, it is being there to help the individual and being attentive to the traumatic experience they are going through that sets us apart.

We Are Cleaning Experts

3/19/2020 (Permalink)

COVID-19 SERVPRO specializes in Cleaning Services

SERVPRO is here to help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050.