Step 1: 24 Hour Emergency Contact 

When you call SERVPRO of Shakopee/Savage/Prior Lake, you will always get a live person on the other end of the line! We have a crew ready to help 24 hours a day, 7 days a week. We deal with thousands of water damage situations every year. After about 30 years in the business we’d like to say that we have seen it all, but the truth is that every water damage is unique.

When you call our franchise, it is important that you get your questions answered and hang up the phone with a sense of relief that help is on the way. Our expert technicians will happily answer any questions that you may have, regardless of the time of day. As you are on the phone answering our questions for our files, we will already be dispatching our team to your location to expedite the initiation of our water damage cleanup services at your home or business.

The first step to getting your property back to normal is to give us a call at 952-403-1050! We will be more than ready to make it “Like it never even happened.”

We Answer the Phone Ready to Help
Call Today - (952) 403-1050

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Shakopee / Savage / Prior Lake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment